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Can Do Automotive

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Can Do Automotive Reviews (1)

This letter is in response to a complaint about my small business Can Do Automotive, that I intend to dispute.
  I had received a call about potential work, I listened to the problems with the vehicle, gave my advise. We scheduled a day for me to come out and look at the vehicle. The...

costumer advised me that they had 3 other mechanics tell them that putting push rods in it would fix it. I advised them that there could be other issues wrong with it. I spent a total of 1 and a half hours talking with them. In my experience, bent push rods normally mean other issues. They wanted an estimate on parts and my labor. I put together the quote for $1,000 and they called me August 2, 2016. I arrived at 2:30 pm to discuss time frame and what it's going to take. I also again told them putting another engine in it would be cheaper and more logical. They again refused. I then had them sign an agreement for payment plan and would loaded the truck on a trailer. I towed it to Midas where I performed the work. By August 4, 2016 I had the vehicle put back together and did the test start. The vehicle ran fine, no leaks, no knocks (original complaint), for 30-45 seconds, the vehicle began to knock again.
  Further inspection found bent valves and notches in the cam lobes on which operates the pushing of the rods and opening and closing of the valves. I called the costumer and informed them of the outcome. As our conversation went on I could hear voice in the background saying they were going to sue me. I offered the engine replacement for the cost of the engine without labor. Customer agreed.  On August 6th, 2016 I obtained another engine. Between the dates of August 5th, 2016 and August 7th, 2016 the vehicle had been removed from Midas. I later that day Received a call from a friend/colleague in forming me the vehicle I had been working on was there. I made several attempts to make contact with my customer with no reply from them. Next day they send me a text stating they had filed a small claims case against me. They called my employer 20 times in 2 hours, and my probation officer. I inturn called the police on them for harrassment. No further contact has been mad. The claim that I could nor finish the repairs is completely fabricated and in no way true.
  In addition to the compliant I would like to add. The costumer still has an outstanding bill to Can Do Automotive.
  Total of bill origanally $1,100
Total of advised Bill after $550 of total payments $1,045 for additional parts I.E. New engine
1 Brake Caliper    Brake pad and fluids.
The customer has bounced 2 checks for a total of $2500 one to myself for $700 and one for $1800 to my colleague. Criminal charges are being pursued.
 
Sincerely
Can Do Automotive

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Address: 1495 N Travis Place, Boise, Idaho, United States, 83713

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www.koslandscaping.net

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