Can-Do-Handyman,llc was hired by [redacted] to do some projects at her home? We agree that after a month a couple ite [redacted] had some issuesOne item we did was to secure some bricks to the concrete (Aprrox30-40) and a couple bricks did come loose? We went back to the home and secured the few loose bricks? We were also notified at the same time the bricks came loose, that the front and back porch we painted and sealed (with paint/sealer supplied by customer) a couple areas were pealing? We reworked the areas that were pealing with the same product that the customer supplied? [redacted] then called back and said we did not use the same color? I then explained to [redacted] that we used the same product that she originally gave us to use that she purchased? We agreed to return to [redacted] 's home and we decided to clean off the back porch from dog hair and urine? We also decided to redo the front porch (4'x4' concrete porch)? We cleaned, sanded areas, and repainted/sealed the entire back porch and front porch? We Left all ite [redacted] off both porches so the porches redone will have time to dry [redacted] ask us the last time if she should hire a "qualified" contractor and we agreed she should find someone else? [redacted] wanted money back, but we do not agree due this being a product failure? From day one, [redacted] gave us the paint/sealer she wanted us to use on her property? We do stand by our work and that is why we have s guarantee on "craftsmanship" not product? Our proposals/invoices/receipts clearly state (Craftsmanship)? We have not threatened [redacted] , she kept texting over and over again and threatening us with "fraud Charges" and "slander" and "legal action" As you can see by a couple text included in the attachments? We think it was very unprofessional of [redacted] to keep "texting" with threats instead of sending emails or calling? It's not that we did not try and rectify the issue, we went back out a couple times to help? The product supplied by the customer is the issue?
Complaint: [redacted] I am rejecting this response because: Previous email correspondence offered a refund of $While I believe the company should reimburse the entire amount - I would settle for $being refunded as offered in order to avoid court costs associated with a civil suit.? Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: Previous email correspondence offered a refund of $While I believe the company should reimburse the entire amount - I would settle for $being refunded as offered in order to avoid court costs associated with a civil suit Regards, [redacted]
Can-Do-Handyman,llc was hired by *** [redacted] to do some projects at her home We agree that after a month a couple ite [redacted] had some issuesOne item we did was to secure some bricks to the concrete (Aprrox30-40) and a couple bricks did come loose We went back to the home and secured the few loose bricks We were also notified at the same time the bricks came loose, that the front and back porch we painted and sealed (with paint/sealer supplied by customer) a couple areas were pealing We reworked the areas that were pealing with the same product that the customer supplied *** [redacted] then called back and said we did not use the same color I then explained to *** [redacted] that we used the same product that she originally gave us to use that she purchased We agreed to return to *** [redacted] 's home and we decided to clean off the back porch from dog hair and urine We also decided to redo the front porch (4'x4' concrete porch) We cleaned, sanded areas, and repainted/sealed the entire back porch and front porch We Left all ite [redacted] off both porches so the porches redone will have time to dry*** [redacted] ask us the last time if she should hire a "qualified" contractor and we agreed she should find someone else *** [redacted] wanted money back, but we do not agree due this being a product failure From day one, *** [redacted] gave us the paint/sealer she wanted us to use on her property We do stand by our work and that is why we have s guarantee on "craftsmanship" not product Our proposals/invoices/receipts clearly state (Craftsmanship) We have not threatened *** [redacted] , she kept texting over and over again and threatening us with "fraud Charges" and "slander" and "legal action" As you can see by a couple text included in the attachments We think it was very unprofessional of ** [redacted] to keep "texting" with threats instead of sending emails or calling It's not that we did not try and rectify the issue, we went back out a couple times to help The product supplied by the customer is the issue
Can-Do-Handyman,llc was hired by [redacted] to do some projects at her home? We agree that after a month a couple ite [redacted] had some issuesOne item we did was to secure some bricks to the concrete (Aprrox30-40) and a couple bricks did come loose? We went back to the home and secured the few loose bricks? We were also notified at the same time the bricks came loose, that the front and back porch we painted and sealed (with paint/sealer supplied by customer) a couple areas were pealing? We reworked the areas that were pealing with the same product that the customer supplied? [redacted] then called back and said we did not use the same color? I then explained to [redacted] that we used the same product that she originally gave us to use that she purchased? We agreed to return to [redacted] 's home and we decided to clean off the back porch from dog hair and urine? We also decided to redo the front porch (4'x4' concrete porch)? We cleaned, sanded areas, and repainted/sealed the entire back porch and front porch? We Left all ite [redacted] off both porches so the porches redone will have time to dry [redacted] ask us the last time if she should hire a "qualified" contractor and we agreed she should find someone else? [redacted] wanted money back, but we do not agree due this being a product failure? From day one, [redacted] gave us the paint/sealer she wanted us to use on her property? We do stand by our work and that is why we have s guarantee on "craftsmanship" not product? Our proposals/invoices/receipts clearly state (Craftsmanship)? We have not threatened [redacted] , she kept texting over and over again and threatening us with "fraud Charges" and "slander" and "legal action" As you can see by a couple text included in the attachments? We think it was very unprofessional of [redacted] to keep "texting" with threats instead of sending emails or calling? It's not that we did not try and rectify the issue, we went back out a couple times to help? The product supplied by the customer is the issue?
Complaint: [redacted] I am rejecting this response because: Previous email correspondence offered a refund of $While I believe the company should reimburse the entire amount - I would settle for $being refunded as offered in order to avoid court costs associated with a civil suit.? Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: Previous email correspondence offered a refund of $While I believe the company should reimburse the entire amount - I would settle for $being refunded as offered in order to avoid court costs associated with a civil suit Regards, [redacted]
Can-Do-Handyman,llc was hired by *** [redacted] to do some projects at her home We agree that after a month a couple ite [redacted] had some issuesOne item we did was to secure some bricks to the concrete (Aprrox30-40) and a couple bricks did come loose We went back to the home and secured the few loose bricks We were also notified at the same time the bricks came loose, that the front and back porch we painted and sealed (with paint/sealer supplied by customer) a couple areas were pealing We reworked the areas that were pealing with the same product that the customer supplied *** [redacted] then called back and said we did not use the same color I then explained to *** [redacted] that we used the same product that she originally gave us to use that she purchased We agreed to return to *** [redacted] 's home and we decided to clean off the back porch from dog hair and urine We also decided to redo the front porch (4'x4' concrete porch) We cleaned, sanded areas, and repainted/sealed the entire back porch and front porch We Left all ite [redacted] off both porches so the porches redone will have time to dry*** [redacted] ask us the last time if she should hire a "qualified" contractor and we agreed she should find someone else *** [redacted] wanted money back, but we do not agree due this being a product failure From day one, *** [redacted] gave us the paint/sealer she wanted us to use on her property We do stand by our work and that is why we have s guarantee on "craftsmanship" not product Our proposals/invoices/receipts clearly state (Craftsmanship) We have not threatened *** [redacted] , she kept texting over and over again and threatening us with "fraud Charges" and "slander" and "legal action" As you can see by a couple text included in the attachments We think it was very unprofessional of ** [redacted] to keep "texting" with threats instead of sending emails or calling It's not that we did not try and rectify the issue, we went back out a couple times to help The product supplied by the customer is the issue