This Client arrived at our office to check-in, when checking in you must clear your balance before picking up the key, guest cleared they balance and was then given a key tag, and ID card for the apt with the apt address, the following day the guest called and said they did not receive the address,
which with all due respect is impossible, in the years we have been in business, there have may been some issues, but a guest will never pay their balance without knowing where exactly they are goingMy take from this is that, the guest went to the gathering they were going to, lost the card info, and tried to reach someone after hours, however our office is open until 10:PM, they weren't able to get in contact with front desk because it was after hours, so they then checked into a hotelKim
Revdex.com:At this time, I have not been contacted by City Kit regarding complaint ID ***.Sincerely,*** ***
This Client arrived at our office to check-in, when checking in you must clear your balance before picking up the key, guest cleared they balance and was then given a key tag, and ID card for the apt with the apt address, the following day the guest called and said they did not receive the address,
which with all due respect is impossible, in the years we have been in business, there have may been some issues, but a guest will never pay their balance without knowing where exactly they are goingMy take from this is that, the guest went to the gathering they were going to, lost the card info, and tried to reach someone after hours, however our office is open until 10:PM, they weren't able to get in contact with front desk because it was after hours, so they then checked into a hotelKim