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Canal Monetary Management

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Canal Monetary Management Reviews (2)

Review: I sent in my security deposit and the loan officer said that the money would be deposited into my account once it was picked up. She stated that it had been picked up and that the money would be deposited into my account as soon as we got off the phone, I checked my account and the money was never deposited. I tried calling several time and she never answered the phone. I finally got ahold of her and she said that they required more money than originally asked. They required and additional 460 on top of the 681 plus the 59 for the [redacted] I had already provided. I asked how that could happen within the 2 minutes from when the person picked up my [redacted] and when she said it would be deposited. I had to call her repeatedly to get her to answer the phone. I finally got ahold of her on Monday and she stated that she sent me an email, but stated that she was trying to work with the manager to get money out of petty cash to cover the additional 460. I checked my email after taking to her and in it, it said that she was trying to work with the manager but could not get the funds covered and that I would need to contact customer service to get a refund. I called her for clarification and stated that I had contacted customer service and it just went to their voicemail. She than stated that in order for customer service to respond to me they would need the file which she had. I then asked her why would she tell me to contact customer service if they would not talk to me until they received the file. I than asked for my money back and they said that I would have to wait 30 days to get it back or come up with the additional funds that they were requiring. I advised them that I would be contacting you. She than stated that if I did that then my file would be investigated and it would take even longer to get my money back.Desired Settlement: I would like to get my money back ASAP so I can pay my bills.

Consumer

Response:

At this time, I have not been contacted by Canal Monetary Management regarding complaint ID [redacted]. I have called several times and they have even blocked my number from reaching customer care and the loan officer. They still have my money and have not returned it to me.

Sincerely,

Review: I went on line to try to get a loan. Well this place calls me and say they can help me with the loan which was to be 20,000 .then she calls and tell me that they wont me to send them 936.00 for the first the collateral payment . so she tell me how to send it and to whom. Well I do that ,she say it wont be put in my bank after they get it .Well it wasn,t put in my bank. So the next day I call her again ,,then she tell me that they wont me to send 500.00 more for security inc. Then it be in my bank in a hour .I did that but she didnt put it in my bank. I have try calling her today and yesterday but no anwere . I wont my money back.Desired Settlement: I wont my money back that I have sent them or I wont the 20.000 loan they said they could do for me .

Consumer

Response:

At this time, I have not been contacted by Canal Monetary Management regarding complaint ID 9797261.

Sincerely,

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Description: LOANS

Address: 101 Canal St, New York, New York, United States, 10002

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Web:

www.canalmm.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Canal Monetary Management, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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