Canark sent a very pleasant crew to do my interlock, and they did a fine job. Then came the asphalt paving, done in my absence. They left many asphalt crumbs on the driveway and many crumbs and stone dust on the road in front of my house and my neighbour's. This took me an hour to sweep up. Worse, they left many of the new interlock stones stained with asphalt, and the curb with caked-on asphalt. It all looks terrible and is beyond my capability to clean.
I contacted Canark five times asking for cleanup. Initially, I withheld 10% of the total bill to encourage Canark to complete the job, but to no avail. Finally, they asked for photos, of which I sent seven. The president replied (1) that he thought that I did not want to pay the last 10%, even though I said that I would be happy to do so if they completed the job (cleaning), (2) that there appeared to be dark residue on a couple of stones and that they would fade quickly, and (3) that he could not understand how I could charge the remaining $138 for my cleanup work, whereas I had said no such thing. In fact, I had swept up all of the crumbs, and 62 stones are stained and have shown no sign of quickly fading, now more than two months after the paving was completed. For comparison purposes, I examined the paving done on my neighbour's driveway, ten days after mine, and it looked perfect.
I have since paid the entire bill but remain greatly dissatisfied with the work of the paving crew and the attitude of the president, who questioned my honesty on two counts.
I contacted Canark five times asking for cleanup. Initially, I withheld 10% of the total bill to encourage Canark to complete the job, but to no avail. Finally, they asked for photos, of which I sent seven. The president replied (1) that he thought that I did not want to pay the last 10%, even though I said that I would be happy to do so if they completed the job (cleaning), (2) that there appeared to be dark residue on a couple of stones and that they would fade quickly, and (3) that he could not understand how I could charge the remaining $138 for my cleanup work, whereas I had said no such thing. In fact, I had swept up all of the crumbs, and 62 stones are stained and have shown no sign of quickly fading, now more than two months after the paving was completed. For comparison purposes, I examined the paving done on my neighbour's driveway, ten days after mine, and it looked perfect.
I have since paid the entire bill but remain greatly dissatisfied with the work of the paving crew and the attitude of the president, who questioned my honesty on two counts.