*** *** first contacted Canary in October with issues regarding the geofencing feature of his deviceHe spoke with several customer support agents to address his problem, but has continued to
have issues*** *** requested a refund from us, but we informed him we are unable to refund him for this purchase as his Canary devices were not purchased directly from us, but from one of Canary’s retail partners On December *** *** *** asked that instead of a refund we continue to work towards resolving his geofencing issues, and he is currently working with one of our senior customer support agents to help him resolve his issue -Canary
*** *** first contacted Canary in October with issues regarding the geofencing feature of his deviceHe spoke with several customer support agents to address his problem, but has continued to
have issues*** *** requested a refund from us, but we informed him we are unable to refund him for this purchase as his Canary devices were not purchased directly from us, but from one of Canary’s retail partners On December *** *** *** asked that instead of a refund we continue to work towards resolving his geofencing issues, and he is currently working with one of our senior customer support agents to help him resolve his issue -Canary