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Address: 2240 Matlock Rd Ste 108, Mansfield, Texas, United States, 76063-3841
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Address: 2240 Matlock Rd Ste 108, Mansfield, Texas, United States, 76063-3841
Phone: |
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Web: |
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Add contact information for Cancun Tan
Good Day, Included in this email are images of the signed freeze request form and signed Cancun Tan policies document . The policy document states that a freeze will suspend the membership and begin dues of $5 per month without an enrollment fee upon return. The freeze request was made on...
7-2-15 with a 30 day notice as written on the Membership Modification Request form and the $5 per month dues were charged beginning 8-5-15. There was an instance on 10-5-15 where the dues were declined and the rejection fee of $25 was charged with the following months dues on 11-5-15. The signed policies document authorizes the $25 rejection fee.I have included a screenshot of the ledger of payment activity as well. As a courtesy I am terminating the $5 per month dues and am willing to refund the $25 rejection fee that was charged in November. Please advise that this resolution will be satisfactory to [redacted] so that I may proceed with the aforementioned resolution. Thanks, [redacted]