I took my car there for an oil changeThey were very nice and the service was quickThe waiting area was very clean, and they had a great refreshment area as wellI will be going back for all my car needs
After taking my vehicle in and providing information/concerns and specific things I asked to be checked, none of them were acknowledgedI was told my issues were due to multiple vacuum leaks - which I know is based on my knowledge and past diagnosis from other placesI feel like my concerns were not dealt with having the customer in mindI believe all that was cared about was my moneyAfter returning to pick up my vehicle I asked for my tire to be plugged from a VERY slow leak and less than minutes later I was told it was not repairable only AFTER the technician removed the screw from my tireThere was no proper inspection performed to ensure the repairability of the tire prior to proceeding to remove the screw They offered NOTHING to take accountability for the unfair and unprofessional workThese actions as aforementioned have caused me more than $in cost for new tires, as well as information about the ORIGINAL concern of my vehicleI couldn't be more unhappy with what is SUPPOSED TO BE a professional service center; claiming to have ASE certified technicians that should know better while inspecting and working on a customer vehicleSo ultimately I have no positive outcome from this place and would NOT RECOMMEND THEM TO ANYONE!!
I took my car there for an oil changeThey were very nice and the service was quickThe waiting area was very clean, and they had a great refreshment area as wellI will be going back for all my car needs
After taking my vehicle in and providing information/concerns and specific things I asked to be checked, none of them were acknowledgedI was told my issues were due to multiple vacuum leaks - which I know is based on my knowledge and past diagnosis from other placesI feel like my concerns were not dealt with having the customer in mindI believe all that was cared about was my moneyAfter returning to pick up my vehicle I asked for my tire to be plugged from a VERY slow leak and less than minutes later I was told it was not repairable only AFTER the technician removed the screw from my tireThere was no proper inspection performed to ensure the repairability of the tire prior to proceeding to remove the screw They offered NOTHING to take accountability for the unfair and unprofessional workThese actions as aforementioned have caused me more than $in cost for new tires, as well as information about the ORIGINAL concern of my vehicleI couldn't be more unhappy with what is SUPPOSED TO BE a professional service center; claiming to have ASE certified technicians that should know better while inspecting and working on a customer vehicleSo ultimately I have no positive outcome from this place and would NOT RECOMMEND THEM TO ANYONE!!