I am responding to complaint # [redacted] from [redacted]. Mr. [redacted]’s complaint was accurate. He had reserved a specific condominium to rent for January, Feb. & March of 2017. The unit that he had reserved is also on the market to be sold. A buyer made an offer...
which was accepted by the Seller subject to being able to rent the unit for the same three months that Mr. [redacted] had reserved. The Seller directed Canyon Services to find another unit for Mr. [redacted] or release him from his rental contract. We found another unit for Mr. [redacted] to rent which was similar but did not live up to Mr. [redacted]’s expectations. We refunded all funds Mr. [redacted] had deposited with us. He was also able to get a refund from Alta Ski Lifts for his season pass and Canyon Services paid the $50 service fee which they charged to refund the season’s pass. Mr. [redacted] has been a good customer of ours for a number of years. Unfortunately under the circumstances we had no choice. Please let me know if you have addition questions or concerns. Regards, Frank P[redacted]Canyon Services801-742-3880 Office801-580-2942 Cell
I am responding to complaint # [redacted] from [redacted]. Mr. [redacted]’s complaint was accurate. He had reserved a specific condominium to rent for January, Feb. & March of 2017. The unit that he had reserved is also on the market to be sold. A buyer made an offer...
which was accepted by the Seller subject to being able to rent the unit for the same three months that Mr. [redacted] had reserved. The Seller directed Canyon Services to find another unit for Mr. [redacted] or release him from his rental contract. We found another unit for Mr. [redacted] to rent which was similar but did not live up to Mr. [redacted]’s expectations. We refunded all funds Mr. [redacted] had deposited with us. He was also able to get a refund from Alta Ski Lifts for his season pass and Canyon Services paid the $50 service fee which they charged to refund the season’s pass. Mr. [redacted] has been a good customer of ours for a number of years. Unfortunately under the circumstances we had no choice. Please let me know if you have addition questions or concerns. Regards, Frank P[redacted]Canyon Services801-742-3880 Office801-580-2942 Cell