CAP Smart Water Irrigation Reviews (1)
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CAP Smart Water Irrigation Rating
Description: Irrigation Systems & Equipment
Address: PO Box 451, Post Falls, Idaho, United States, 83877-0451
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Review: I contacted CAP Smart Water Irrigation to winterize my sprinkler system. The employee notified me regarding a valve that he broke while winterizing the system. The employee stated he was at fault and that he was going to take care of the broken valve that he broke. After the the broken part was repaired, a bill was mailed to me (several months later) with a total payment of $881.25 for all repairs. There was never any communication regarding an estimate for the repairs or an "okay" from me to follow through with the repairs that I would pay for. Due to the damages done by the employee himself, it is not my responsibility to pay for it. My frustration is that the business stated they would take care of their mistake, but then proceeded to bill me for repairing what "they" damaged.Desired Settlement: I received a bill stating that they were going to send me to Collections if I fail to pay the total amount due. The original estimate I was provided with for winterization was $35. The bills I have received state I owe an additional $881.25 for the repairs due to the damages they caused. I would like to quit receiving collection threats and statements stating I owe for the repair as it is not my responsibility to pay for it.