I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve
my complaint. For your reference, details of the offer I reviewed appear below
While I am empathetic towards ***'s situation, repeated responses from ***, such as the one provided to the Revdex.com, have been provided in the past on more than one occasionNot necessarily in reference to injury (although this excuse was provided on one occasion); however, multiple responses pertaining to sending workers/employees to finish the work have been provided previously
At this time, the work has not been completed per the signed contract and maintenance agreement nor has it been followed up on per ***'s previous response
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve
my complaint. For your reference, details of the offer I reviewed appear below
While I am empathetic towards ***'s situation, repeated responses from ***, such as the one provided to the Revdex.com, have been provided in the past on more than one occasionNot necessarily in reference to injury (although this excuse was provided on one occasion); however, multiple responses pertaining to sending workers/employees to finish the work have been provided previously
At this time, the work has not been completed per the signed contract and maintenance agreement nor has it been followed up on per ***'s previous response
Regards,
*** ***
[redacted] stated he was in an accident but he will have another climber to finish the work next week. He will be there Tuesday, October 28.