Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Re: ID ***, *** *** allegations *** *** placed a deposit of $(receipt ***) for a security deposit fee of $for *** *** *** and a partial pet fee of $for a dog on 5/30/The remainder of the pet fee for one animal was $and the $key
fee was not included as a part of the required deposit(The ***'s had more than one dog, however, were not registered) On a date In either late May or June (no date found), *** *** submitted a Move-Out Notice indicating a move out at the end of their lease, 6/30/A rent increase effective 6/20/and residents were notified In advance of their lease terminationsAt some later date, prior to 7/8/2014, the ***'s notified the office to "disregard" the move out noticeOn 7/8/2014, a lease renewal inspection was completed signed by *** *** and ***, our representativeOn 8/5/*** *** submitted a Notice of Intent to Move Out with a premises vacate date of 8/31/due to a job transferParagraph and of their lease specifically states that a full day notice is required to be in effectSThe ***'s vacated their unit on August 29th and their neighbor removed the rest of their remaining refuse after they had left behindAll rent late payment fees have been paidThe ***'s, after close examination of the case, are due their security deposit less damage, carpet cleaning and unpaid key and pet feesOur representative mistakenly marked the wrong box at the bottom of the Notice of Intent to Move Out which now forces our acceptance of their date of intent to vacateHowever, it remains fact that the ***'s did not provide the required minimum 30-day move out noticeA check In the amount of $300,16, check number ***, has been mailed off to their address of recordSecurity Deposit $(never increased with rental increase) Pet Fee Balance ($75.00) (balance) Key Fee ($15.00) (not paid) Carpet cleaning ($384.84) Pantry Door Damage ($75.00) Yard dog damage/holes ($75.00) Balance $In retrospect, had the ***'s read and complied with the specific terms of the contract and/or contacted the manager to examine the case third party involvement would have been avoided.** ** *** Copy to: Files
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Re: ID ***, *** *** allegations *** *** placed a deposit of $(receipt ***) for a security deposit fee of $for *** *** *** and a partial pet fee of $for a dog on 5/30/The remainder of the pet fee for one animal was $and the $key
fee was not included as a part of the required deposit(The ***'s had more than one dog, however, were not registered) On a date In either late May or June (no date found), *** *** submitted a Move-Out Notice indicating a move out at the end of their lease, 6/30/A rent increase effective 6/20/and residents were notified In advance of their lease terminationsAt some later date, prior to 7/8/2014, the ***'s notified the office to "disregard" the move out noticeOn 7/8/2014, a lease renewal inspection was completed signed by *** *** and ***, our representativeOn 8/5/*** *** submitted a Notice of Intent to Move Out with a premises vacate date of 8/31/due to a job transferParagraph and of their lease specifically states that a full day notice is required to be in effectSThe ***'s vacated their unit on August 29th and their neighbor removed the rest of their remaining refuse after they had left behindAll rent late payment fees have been paidThe ***'s, after close examination of the case, are due their security deposit less damage, carpet cleaning and unpaid key and pet feesOur representative mistakenly marked the wrong box at the bottom of the Notice of Intent to Move Out which now forces our acceptance of their date of intent to vacateHowever, it remains fact that the ***'s did not provide the required minimum 30-day move out noticeA check In the amount of $300,16, check number ***, has been mailed off to their address of recordSecurity Deposit $(never increased with rental increase) Pet Fee Balance ($75.00) (balance) Key Fee ($15.00) (not paid) Carpet cleaning ($384.84) Pantry Door Damage ($75.00) Yard dog damage/holes ($75.00) Balance $In retrospect, had the ***'s read and complied with the specific terms of the contract and/or contacted the manager to examine the case third party involvement would have been avoided.** ** *** Copy to: Files
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]