August 31, Revdex.com of San Diego, Orange & Imperial Counties RE: Revdex.com ID# [redacted] [redacted] American Residential Services of California, IncD/B/A ARS/Rescue Rooter (“ARS”) has received your email dated August 30, 2016, regarding the above-referenced complaint Thank you for bringing this matter to our attention and allowing us the opportunity to respond We apologized to Mr [redacted] that we fell outside of our timeframe for his scheduled appointmentAs Mr [redacted] has indicated that he is not satisfied with our company, we recognize that we are not the right company to service his needs Therefore, we wish him well in selecting another service providerARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute If you require additional information regarding this complaint, please contact me directly at [redacted] Respectfully submitted, [redacted] Corporate Customer Relations Team Leader
Dear Revdex.com,This email is to advise you that ARS Rescue Rooter refunded the full amount of $On my credit card yesterdayThank you for your invaluable assistance.Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They are telling untruthsNothing was done to "try to fit" anythingI asked [redacted] to give me his best offer and that’s what they didThey played games with me and my business; they mislead me with their advertising, forms and all the dozens of e mails and callsThey don’t even have the dates right? They sent me the app on dec * I feel this company is not honest, it is not there for the consumer and it misrepresents themselves on the radio and advertisingThey have cost me thousands of dollars at this time due to the “verbal Commitment” and then pulling backAnd remember they did not even have the courtesy of calling me back after the numerous calls I placed to them and was told “they will call you back today” I feel at this point they did nothing to “help Me” they did nothing to work with me I did everything they asked and told them in the beginning I was a seasonal businessI hid nothing from them YET they didThey NEVER told me , showed me or had it in print that I was only conditionally approved What banking laws over see s this type of company? Thank You [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because They gave me a verbal Commitment never telling me I still needed to be approved or needed to be prossesing X-amounts of credit cardsthey also stated mistruths about the %the first one they gave me was 23% then after the $"DISCOUNT" ?? they raised it to 25%and my emails tell me we started this in december and they told me in feb after holding me off "There was a Problem" and that only after I was told for about days someone would call me backwhen I filled out the form they asked if I was a seasonal business , I said yes, asked when we were slow I told them the winterAlso I never provided them with any other lenders offerwhen they gave me a verbal commitment I stopped with the outher lenders Thank You for Your time [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely, [redacted]
AmeriMerchant has the right to approve or decline an applicantat its discretion We apologize in this case that the merchant cash advancedid not make it to funding but our sales people and underwriters tried to makeit work and fit within our credit requirements The changes to theamounts and the percentages were to try to get to that point Unfortunately here we were not able to get to meet the criteria Wecannot placate the applicant here as we are unable to provide a full approvalat this time (as opposed to a “conditional” approval previously provided) Perhaps when the applicant’s business is open full time we canevaluate the application once again
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The only resolution offered was an apologyMs. *** communicated to me that, she is unsure as to why my urgent plumbing matter was canceled in their system, having been marked as completeShe did offer an apology, while communicating to me, that she wasn't clear on how the specifics of the San Diego location operate It is however inaccurate, and disingenuous at best to state that I declined the appointment, because I was going to go with another service providerThe crux of my complaint is that this company knowingly accepted my urgent plumbing matter, understanding that if not attended to quickly my home may face substainal property damage, but still agreed to accept the appointment, knowing full well they would not be able to get to me in the hour the promisedNothing I have heard thus far disavows me of this notionBeing told that the company is unclear as to why my appointment was canceled, and why they only realized it when I called in more than minutes after they promised they would be at my homeAs this was an emergency, I found another provider that night Despite this company stating they wouldn't be able to get someone out to me before three hours, and I could take or leave my appointment (despite them promising to be at my home an hour earlier). ASR has actually offered nothing in the way of resolutionIf they would like to offer a voucher for future service, or the like, I may consider itAgain, putting a customers home in jeopardy in hopes of squeezing out an extra few dollars, is inexcusableAnd the explanation I have received to date, does nothing to indicate that, there was anything other than that happening in this situation. I would caution any Revdex.com user, to carefully consider the type of company that ASR is, before contracting with them to do any workTheir priorities are their bottom line, and not your home, your property, or your convenience.
Regards,
*** ***
May 8,
Revdex.com of San Diego
RE: RevDex.com ID# ***
*** *** ***
American Residential Services, LLC
D/B/A Rescue Rooter (“ARS”) has received your email dated April 24, 2015,
regarding the above-referenced complaint.
Thank you for bringing this matter to our attention and allowing us the
opportunity to respond.
We have been in communication with Ms*** and have reached an amicable resolution to her satisfaction
ARS prides itself on providing premier
customer service and appreciates your assistance in resolving this
dispute. If you require additional
information regarding this complaint, please free to contact me at (901) 271-
Respectfully,
*** ***
Corporate Customer
Relations Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
June 10, 2015
Revdex.com of San Diego
RE: Revdex.com ID# [redacted]
[redacted]
American Residential Services, LLC D/B/A Rescue Rooter (“ARS”) has received your email dated May 27, 2015,...
regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond.
We have been in communication with Ms. [redacted] and have reached an amicable resolution to her satisfaction.
ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please free to contact me at (901) 271-9859.
Respectfully,
[redacted]
Corporate Customer Relations Manager
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because
They gave me a verbal Commitment never telling me I still needed to be approved or needed to be prossesing X-amounts of credit cards. they also stated mistruths about the %. the first one they gave me was 23% then after the $700.00 "DISCOUNT" ?? they raised it to 25%. and my emails tell me we started this in december and they told me in feb after holding me off "There was a Problem" and that only after I was told for about 2 days someone would call me back. when I filled out the form they asked if I was a seasonal business , I said yes, asked when we were slow I told them the winter. Also I never provided them with any other lenders offer. when they gave me a verbal commitment I stopped with the outher lenders.
Thank You for Your time... [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,[redacted]
August 30, 2016 Revdex.com of San Diego, Orange & Imperial Counties RE: Revdex.com ID# [redacted] [redacted]...
[redacted] American Residential Services of California, Inc. D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated August 23, 2016, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We have been in communication with Mr. [redacted] to gain a better understanding of the Complaint and appreciate him taking the time to share his feedback. We offered to schedule a new appointment if service was still desired. Mr. [redacted] declined further assistance informing us he decided to proceed with another service provider. ARS appreciates the opportunity to clarify that we have never performed work for Mr. [redacted] or visited his property. ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please contact me directly at [redacted]. Respectfully submitted, [redacted] Corporate Customer Relations Team Leader
AmeriMerchant is in receipt of complaint [redacted] and takesthese types of complaints seriously. AmeriMerchant has been in businesssince 2002 offering working capital to small businesses mainly by purchasingthe future credit card receipts of the small businesses and getting paid backby...
receiving a daily percentage of each credit card sale until paid infull. AmeriMerchant can only get repaid if the business is open. This is not a loan but the purchase and sale of future credit and/or debit cardreceivables. The application for this complainant came in on or aboutJanuary *, 2015 and was given a conditional approval for the purchase of hisfuture receipts on January *, 2014. The approval wasconditional on several items being received by underwriting and then a reviewof the credit file. Initially complainant was not compatible withAmeriMerchant’s automated collection system and sales was attempting to useanother manual process to get the deal done. When complainant sent in thedocuments required he also provided an offer from a competitor. At thattime AmeriMerchant revised the CONDITIONAL Approval upwards. Additionally thedeal was changed to 25% from 23% collection percentage (this is not a rate butthe percentage of credit card receipts collected daily to repay) when thepricing of the deal was improved for the complainant. A new conditionaloffer with a lower payback was given. Therefore AmeriMerchant wasdiscounting the purchase of the complainant’s future credit card receipts. A site inspection was then ordered to inspect thebusiness who was given the conditional approval. In order to provide afinal approval, AmeriMerchant conducted a merchant interview wherein they foundout that the merchant only has a handful of jobs lined up for the following 2months and slow until the summer. As indicated previously thisproduct repays based on credit card sales and underwriting was unaware merchantwould essentially be closed for a few months with limited business. Whilecomplainant wanted to go with AmeriMerchant the deal could not goforward. Sales and underwriting tried to make it work but were unable todo so given the complainant’s sales. Complainant indicated that if we cannot go forward he willhave to go with the other offer he had. On January **, 2015 underwritinginformed the merchant that the deal is reviewable when business increases andthat we are unable to proceed at this time. At that point AmeriMerchantassumed they went with the other offer. AmeriMerchant keeps all ofinformation it collected secure and private and provides working capital tomany small businesses throughout the country. However, in this caseAmeriMerchant’s model did not work given the slow pace of the merchant’sbusiness until summer. We hope that this clarifies the issues raised by thecomplainant and that this matter will be deemed closed.
August 31, 2016 Revdex.com of San Diego, Orange & Imperial Counties RE: Revdex.com ID# [redacted] [redacted] American Residential Services of California, Inc. D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated August 30, 2016, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We apologized to Mr. [redacted] that we fell outside of our timeframe for his scheduled appointment. As Mr. [redacted] has indicated that he is not satisfied with our company, we recognize that we are not the right company to service his needs. Therefore, we wish him well in selecting another service provider. ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please contact me directly at [redacted]. Respectfully submitted, [redacted] Corporate Customer Relations Team Leader
AmeriMerchant has the right to approve or decline an applicantat its discretion. We apologize in this case that the merchant cash advancedid not make it to funding but our sales people and underwriters tried to makeit work and fit within our credit requirements. The changes to theamounts and the percentages were to try to get to that point. Unfortunately here we were not able to get to meet the criteria. Wecannot placate the applicant here as we are unable to provide a full approvalat this time (as opposed to a “conditional” approval previously provided). Perhaps when the applicant’s business is open full time we canevaluate the application once again.
Dear Revdex.com,This email is to advise you that ARS Rescue Rooter refunded the full amount of $3213. On my credit card yesterday. Thank you for your invaluable assistance.Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find...
that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
They are telling untruths. Nothing was done to "try to fit" anything. I asked [redacted] to give me his best offer and that’s what they did. They played games with me and my business; they mislead me with their advertising, forms and all the dozens of e mails and calls. They don’t even have the dates right? They sent me the app on dec * 2014. I feel this company is not honest, it is not there for the consumer and it misrepresents themselves on the radio and advertising. They have cost me thousands of dollars at this time due to the “verbal Commitment” and then pulling back. And remember they did not even have the courtesy of calling me back after the numerous calls I placed to them and was told “they will call you back today” I feel at this point they did nothing to “help Me” they did nothing to work with me I did everything they asked and told them in the beginning I was a seasonal business. I hid nothing from them YET they did. They NEVER told me , showed me or had it in print that I was only conditionally approved. What banking laws over see s this type of company? ...⇄ Thank You.. [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,[redacted]
August 31, Revdex.com of San Diego, Orange & Imperial Counties RE: Revdex.com ID# [redacted] [redacted] American Residential Services of California, IncD/B/A ARS/Rescue Rooter (“ARS”) has received your email dated August 30, 2016, regarding the above-referenced complaint Thank you for bringing this matter to our attention and allowing us the opportunity to respond We apologized to Mr [redacted] that we fell outside of our timeframe for his scheduled appointmentAs Mr [redacted] has indicated that he is not satisfied with our company, we recognize that we are not the right company to service his needs Therefore, we wish him well in selecting another service providerARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute If you require additional information regarding this complaint, please contact me directly at [redacted] Respectfully submitted, [redacted] Corporate Customer Relations Team Leader
Dear Revdex.com,This email is to advise you that ARS Rescue Rooter refunded the full amount of $On my credit card yesterdayThank you for your invaluable assistance.Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They are telling untruthsNothing was done to "try to fit" anythingI asked [redacted] to give me his best offer and that’s what they didThey played games with me and my business; they mislead me with their advertising, forms and all the dozens of e mails and callsThey don’t even have the dates right? They sent me the app on dec * I feel this company is not honest, it is not there for the consumer and it misrepresents themselves on the radio and advertisingThey have cost me thousands of dollars at this time due to the “verbal Commitment” and then pulling backAnd remember they did not even have the courtesy of calling me back after the numerous calls I placed to them and was told “they will call you back today” I feel at this point they did nothing to “help Me” they did nothing to work with me I did everything they asked and told them in the beginning I was a seasonal businessI hid nothing from them YET they didThey NEVER told me , showed me or had it in print that I was only conditionally approved What banking laws over see s this type of company? Thank You [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because They gave me a verbal Commitment never telling me I still needed to be approved or needed to be prossesing X-amounts of credit cardsthey also stated mistruths about the %the first one they gave me was 23% then after the $"DISCOUNT" ?? they raised it to 25%and my emails tell me we started this in december and they told me in feb after holding me off "There was a Problem" and that only after I was told for about days someone would call me backwhen I filled out the form they asked if I was a seasonal business , I said yes, asked when we were slow I told them the winterAlso I never provided them with any other lenders offerwhen they gave me a verbal commitment I stopped with the outher lenders Thank You for Your time [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely, [redacted]
AmeriMerchant has the right to approve or decline an applicantat its discretion We apologize in this case that the merchant cash advancedid not make it to funding but our sales people and underwriters tried to makeit work and fit within our credit requirements The changes to theamounts and the percentages were to try to get to that point Unfortunately here we were not able to get to meet the criteria Wecannot placate the applicant here as we are unable to provide a full approvalat this time (as opposed to a “conditional” approval previously provided) Perhaps when the applicant’s business is open full time we canevaluate the application once again
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The only resolution offered was an apologyMs. *** communicated to me that, she is unsure as to why my urgent plumbing matter was canceled in their system, having been marked as completeShe did offer an apology, while communicating to me, that she wasn't clear on how the specifics of the San Diego location operate It is however inaccurate, and disingenuous at best to state that I declined the appointment, because I was going to go with another service providerThe crux of my complaint is that this company knowingly accepted my urgent plumbing matter, understanding that if not attended to quickly my home may face substainal property damage, but still agreed to accept the appointment, knowing full well they would not be able to get to me in the hour the promisedNothing I have heard thus far disavows me of this notionBeing told that the company is unclear as to why my appointment was canceled, and why they only realized it when I called in more than minutes after they promised they would be at my homeAs this was an emergency, I found another provider that night Despite this company stating they wouldn't be able to get someone out to me before three hours, and I could take or leave my appointment (despite them promising to be at my home an hour earlier). ASR has actually offered nothing in the way of resolutionIf they would like to offer a voucher for future service, or the like, I may consider itAgain, putting a customers home in jeopardy in hopes of squeezing out an extra few dollars, is inexcusableAnd the explanation I have received to date, does nothing to indicate that, there was anything other than that happening in this situation. I would caution any Revdex.com user, to carefully consider the type of company that ASR is, before contracting with them to do any workTheir priorities are their bottom line, and not your home, your property, or your convenience.
Regards,
*** ***
May 8,
Revdex.com of San Diego
RE: RevDex.com ID# ***
*** *** ***
American Residential Services, LLC
D/B/A Rescue Rooter (“ARS”) has received your email dated April 24, 2015,
regarding the above-referenced complaint.
Thank you for bringing this matter to our attention and allowing us the
opportunity to respond.
We have been in communication with Ms*** and have reached an amicable resolution to her satisfaction
ARS prides itself on providing premier
customer service and appreciates your assistance in resolving this
dispute. If you require additional
information regarding this complaint, please free to contact me at (901) 271-
Respectfully,
*** ***
Corporate Customer
Relations Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
June 10, 2015
Revdex.com of San Diego
RE: Revdex.com ID# [redacted]
[redacted]
American Residential Services, LLC D/B/A Rescue Rooter (“ARS”) has received your email dated May 27, 2015,...
regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond.
We have been in communication with Ms. [redacted] and have reached an amicable resolution to her satisfaction.
ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please free to contact me at (901) 271-9859.
Respectfully,
[redacted]
Corporate Customer Relations Manager
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because
They gave me a verbal Commitment never telling me I still needed to be approved or needed to be prossesing X-amounts of credit cards. they also stated mistruths about the %. the first one they gave me was 23% then after the $700.00 "DISCOUNT" ?? they raised it to 25%. and my emails tell me we started this in december and they told me in feb after holding me off "There was a Problem" and that only after I was told for about 2 days someone would call me back. when I filled out the form they asked if I was a seasonal business , I said yes, asked when we were slow I told them the winter. Also I never provided them with any other lenders offer. when they gave me a verbal commitment I stopped with the outher lenders.
Thank You for Your time... [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,[redacted]
August 30, 2016 Revdex.com of San Diego, Orange & Imperial Counties RE: Revdex.com ID# [redacted] [redacted]...
[redacted] American Residential Services of California, Inc. D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated August 23, 2016, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We have been in communication with Mr. [redacted] to gain a better understanding of the Complaint and appreciate him taking the time to share his feedback. We offered to schedule a new appointment if service was still desired. Mr. [redacted] declined further assistance informing us he decided to proceed with another service provider. ARS appreciates the opportunity to clarify that we have never performed work for Mr. [redacted] or visited his property. ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please contact me directly at [redacted]. Respectfully submitted, [redacted] Corporate Customer Relations Team Leader
AmeriMerchant is in receipt of complaint [redacted] and takesthese types of complaints seriously. AmeriMerchant has been in businesssince 2002 offering working capital to small businesses mainly by purchasingthe future credit card receipts of the small businesses and getting paid backby...
receiving a daily percentage of each credit card sale until paid infull. AmeriMerchant can only get repaid if the business is open. This is not a loan but the purchase and sale of future credit and/or debit cardreceivables. The application for this complainant came in on or aboutJanuary *, 2015 and was given a conditional approval for the purchase of hisfuture receipts on January *, 2014. The approval wasconditional on several items being received by underwriting and then a reviewof the credit file. Initially complainant was not compatible withAmeriMerchant’s automated collection system and sales was attempting to useanother manual process to get the deal done. When complainant sent in thedocuments required he also provided an offer from a competitor. At thattime AmeriMerchant revised the CONDITIONAL Approval upwards. Additionally thedeal was changed to 25% from 23% collection percentage (this is not a rate butthe percentage of credit card receipts collected daily to repay) when thepricing of the deal was improved for the complainant. A new conditionaloffer with a lower payback was given. Therefore AmeriMerchant wasdiscounting the purchase of the complainant’s future credit card receipts. A site inspection was then ordered to inspect thebusiness who was given the conditional approval. In order to provide afinal approval, AmeriMerchant conducted a merchant interview wherein they foundout that the merchant only has a handful of jobs lined up for the following 2months and slow until the summer. As indicated previously thisproduct repays based on credit card sales and underwriting was unaware merchantwould essentially be closed for a few months with limited business. Whilecomplainant wanted to go with AmeriMerchant the deal could not goforward. Sales and underwriting tried to make it work but were unable todo so given the complainant’s sales. Complainant indicated that if we cannot go forward he willhave to go with the other offer he had. On January **, 2015 underwritinginformed the merchant that the deal is reviewable when business increases andthat we are unable to proceed at this time. At that point AmeriMerchantassumed they went with the other offer. AmeriMerchant keeps all ofinformation it collected secure and private and provides working capital tomany small businesses throughout the country. However, in this caseAmeriMerchant’s model did not work given the slow pace of the merchant’sbusiness until summer. We hope that this clarifies the issues raised by thecomplainant and that this matter will be deemed closed.
August 31, 2016 Revdex.com of San Diego, Orange & Imperial Counties RE: Revdex.com ID# [redacted] [redacted] American Residential Services of California, Inc. D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated August 30, 2016, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We apologized to Mr. [redacted] that we fell outside of our timeframe for his scheduled appointment. As Mr. [redacted] has indicated that he is not satisfied with our company, we recognize that we are not the right company to service his needs. Therefore, we wish him well in selecting another service provider. ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please contact me directly at [redacted]. Respectfully submitted, [redacted] Corporate Customer Relations Team Leader
AmeriMerchant has the right to approve or decline an applicantat its discretion. We apologize in this case that the merchant cash advancedid not make it to funding but our sales people and underwriters tried to makeit work and fit within our credit requirements. The changes to theamounts and the percentages were to try to get to that point. Unfortunately here we were not able to get to meet the criteria. Wecannot placate the applicant here as we are unable to provide a full approvalat this time (as opposed to a “conditional” approval previously provided). Perhaps when the applicant’s business is open full time we canevaluate the application once again.
Dear Revdex.com,This email is to advise you that ARS Rescue Rooter refunded the full amount of $3213. On my credit card yesterday. Thank you for your invaluable assistance.Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find...
that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
They are telling untruths. Nothing was done to "try to fit" anything. I asked [redacted] to give me his best offer and that’s what they did. They played games with me and my business; they mislead me with their advertising, forms and all the dozens of e mails and calls. They don’t even have the dates right? They sent me the app on dec * 2014. I feel this company is not honest, it is not there for the consumer and it misrepresents themselves on the radio and advertising. They have cost me thousands of dollars at this time due to the “verbal Commitment” and then pulling back. And remember they did not even have the courtesy of calling me back after the numerous calls I placed to them and was told “they will call you back today” I feel at this point they did nothing to “help Me” they did nothing to work with me I did everything they asked and told them in the beginning I was a seasonal business. I hid nothing from them YET they did. They NEVER told me , showed me or had it in print that I was only conditionally approved. What banking laws over see s this type of company? ...⇄ Thank You.. [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,[redacted]