Capital Choice Consumer Credit

The business reached out to us and the dispute has been settled amicably for both parties

On August 1st, (not February 1st, as indicated in the complaint), [redacted] signed a contract to purchase a Polaris Slingshot using a total down payment of $6, [redacted] signed all loan and DMV paperworkThe loan was funded immediately online at the time of sale by Freedom Road Financial (one of our many lenders, based in Reno with corporate banking offices in Chicago) using [redacted] original down payment of $6,After the loan had already funded, [redacted] changed his mind and decided he wanted to put even more money down on his purchaseEven though banks do not typically modify their lending agreements once funded, we agreed to accommodate this request and started the process with Freedom Road FinancialWe indicated to [redacted] at that time that we would go to work right away with the bank to get this change completedOur [redacted] , [redacted] worked diligently with Freedom Road Financial to modify [redacted] ’ loan contract, but unfortunately it takes a very long time for a large bank to unwind a funded loan and modify the deal terms once it has been fundedFortunately, we successfully completed that modification with Freedom Road Financial on 9/17/Because of the length of time it took to complete (which we felt bad about but had no control over), we were able to successfully negotiate a full 1% point drop in [redacted] ’ interest rate with the bank (from 6.49% to 5.49%) which will save [redacted] nearly $over the course of the loan for his inconvenienceWe believe that [redacted] is now very happy with the change in his loan term after the sale, as well as our ability secure a sizable interest rate discountWe hope that [redacted] feels that our resolution was worth the wait despite the inconvenienceWhen we last spoke, [redacted] was very happy and grateful that we were able to resolve this issue for himI can be reached for any further information on this incident directly at [redacted] ***– [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
Yes we accept the proposalWe were never informed of any "rebates"We agree to sign a new contract as long as it reflects ALL of the original contract details.We would advise the owner to educate his employees on personal values and ethical work habits. Looking forward to receiving correct documents and getting this matter resolved

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

On August 1st, 2015 (not February 1st, 2015 as indicated in the complaint), [redacted] signed a contract to purchase a Polaris Slingshot using a total down payment of $6,495. [redacted] signed all loan and DMV paperwork. The loan was funded immediately online at the time of sale by Freedom Road...

Financial (one of our many lenders, based in Reno with corporate banking offices in Chicago) using [redacted] original down payment of $6,495. After the loan had already funded, [redacted] changed his mind and decided he wanted to put even more money down on his purchase. Even though banks do not typically modify their lending agreements once funded, we agreed to accommodate this request and started the process with Freedom Road Financial. We indicated to [redacted] at that time that we would go to work right away with the bank to get this change completed. Our [redacted] worked diligently with Freedom Road Financial to modify [redacted]’ loan contract, but unfortunately it takes a very long time for a large bank to unwind a funded loan and modify the deal terms once it has been funded. Fortunately, we successfully completed that modification with Freedom Road Financial on 9/17/15. Because of the length of time it took to complete (which we felt bad about but had no control over), we were able to successfully negotiate a full 1% point drop in [redacted]’ interest rate with the bank (from 6.49% to 5.49%) which will save [redacted] nearly $500 over the course of the loan for his inconvenience. We believe that [redacted] is now very happy with the change in his loan term after the sale, as well as our ability secure a sizable interest rate discount. We hope that [redacted] feels that our resolution was worth the wait despite the inconvenience. When we last spoke, [redacted] was very happy and grateful that we were able to resolve this issue for him. I can be reached for any further information on this incident directly at [redacted]. – [redacted]

The business reached out to us and the dispute has been settled amicably for both parties.