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Capital City Used Auto Sales

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Capital City Used Auto Sales Reviews (1)

This customer came in to purchase a car as she was not able to get financed at another dealer.   She did not have enough down payment for the vehicle she wanted, so we both looked at the vehicles that were a better fit for her finances.   Ms. [redacted] choose a vehicle and filled...

out all the documents that the bank, DMV, etc requires.   The banks were closed at this time, and Ms. [redacted] insisted on leaving with the vehicle and did not care which financial institution financed her, as long as she was financed.  She put down $3k and left.Over the next 2 days my  finance guy contacted numerous banks and even a few credit unions who approve customers with below average credit.  My finance manager called Ms. [redacted] to ask if she had a co-signer willing to sign, which she did not.  Ms. [redacted] stated again she did not care who financed her, as long as we could get the deal worked out.  Bottom line, no bank was willing to finance Ms. [redacted] due to her credit score being less than desirable, in fact her score was so low, it was below the "poor" rating score.  Legally I am not allowed to post her score, so I will not post that on here, but Ms. [redacted] was made aware of the situation and was told to send her payments directly to the dealership by mail, or if easier since she resides out of the area, to stop at either [redacted] or [redacted] and deposit directly into the Business account.  Ms. [redacted] never mentioned at anytime any problems with this arrangement nor any problems with the vehicle she purchased.  Our office first heard of this only from this complaint which Ms. [redacted] opened when she became upset and irate when finding out  her payments were not being recorded by the credit bureaus, so her score would not have a chance of improving by this purchase.Obviously Ms. [redacted] is trying to get out of the vehicle purchase due to it not doing what she was expecting, which is help improve her credit.  We have now turned this matter over to our corporate office and investigator as what Ms. [redacted] is accusing us of is not only defamation of our business, but also slander by stating we are defrauding her.  Ms. [redacted] may want to contact an attorney to represent her should our corporate office choose to demand payment of the vehicle in full or repossess the vehicle due to non-payment.  The owner is looking into filing a [redacted] Lawsuit against Ms. [redacted] for making a false complaint and slandering the business name.  Any further questions can be sent directly to our corporate office manager at "[redacted]"Regards,[redacted] (co-owner/VP)

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Address: 4801 Stockton Blvd, Sacramento, California, United States, 95820

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