Capital Construction Management Reviews (%countItem)
Capital Construction Management Rating
Address: 8201 Peters Road, Suite 1000, Plantation, Florida, United States, 33324
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Work not completed within deadline - Company wants us to drive to their office to retrieve refund check.
We entered into contract named "6871" to complete multiple tasks in an explicit timeline before out of town visitors arrived. We were put into a worsened time crunch due to a previous failure of another contractor - and CCM said they would be more than capable of completing the tasks in the proposal on time, within our deadline of just a few days. We paid a deposit , and not even one complete task was completed from our contract. When I advised CCM owner *** that their services were no longer needed due to a lack of communication, timely arrivals (or any arrivals at all besides one), he became verbally aggressive and repeatedly called me unreasonable for cancelling his work and demanding an immediate refund of a majority of deposit. When pressed to send the refund money to us (after refusing to drop it off in cash or check), I repeatedly asked *** for a status of the refund check which he advised would be in the mail this last Wednesday. It is now Friday evening and we have not received the check in the mail as promised - and we live within the same town as the business is located. When I asked *** for the final time today when we should expect the refund by mail, he replied, and I quote "Have a great weekend, your check is at the office ready for you to pick up." *** repeatedly promised to arrive day after day, but never showed up with his crew as promised. And when he did arrive to do work by himself the afternoon before our hard deadline, he did only a portion of the work he said he would be doing that day, and promptly left with our deposit check - never to be seen again. Only after being led on for three total days (the third and final day being our deadline) did I cancel the work with *** for lack of confidence that the job would ever be done to any reasonable standard. CCM was not responsive or transparent in their communications - and only created more broken promises than actual work - which left our house looking like it was hit by an explosive rather than improved. We want our due refund to be mailed immediately with written confirmation of such. We have sent a demand letter to their business email address (which we previously communicated by) as well as a guaranteed letter. Should we not receive the funds within 24 hours of receiving the guaranteed mail delivery notice, we will contact the Plantation Police Department pursuant to Florida Law Section 489.126 and have advised CCM of this.
We are seeking an immediate refund from CCM in the amount of $450 by check made payable to myself, ***.
We met *** through The "NEXT DOOR" APP. I met with *** and he explained what he needed done. Which consisted of installing stucco at the lower portion of the wall facing south and to paint an eve at the East end in white with paint he was to provide and installing stucco where an AC unit was and paint a wall behind a tool shed. We submitted our proposal to Mr. on June 17, 2020.
He had a question about removing a painting line item. So we did. He was also to provide the paint material which he never did.
In conversation with Mr., he explained that he was the owner to the property and that his partner lived there with him.
Since Mr. came to us through the "NEXT DOOR" APP we assumed he was a verified home owner.
When I showed up to pick up the deposit check , because we do not start any work without a deposit. Mr. gave us a check that he signed in front me from a Mr. Adam Mckee, I questioned him about the check and he said it was okay for him to do sign for his partner. It felt awkward as we have never had this happen to us.
This was a concern for us, as we have never had someone forge a check like that in front of us. So after we received the deposit we submitted it to the bank for payment. The deposit was then available and unfortunately we did not check the property information to reassure ourselves that *** was in fact the owner.
Once the office researched the property it was clear that *** is NOT the Owner of this property. This caused a major issue for us as the we thought we where contracting with the owner of the property.
We also could not issue a Check made out to "***" when the check he issue us was from Adam Mckee.
The refund check was issued to Adam Mckee check # 8468 and it was deposited by Adam Mckee on June 30, 2020.
We learned a valuable lesson with ***, and since this was an issue we have now made it a requirement to research the property before anyone visits a property to walk with any owner.
We have attached the Broward County Property Appraiser which clearly shows *** is NOT a listed owner along with the Warranty Deed, where it states MR. Adam Mckee is a single man and *** does NOT appear in any documents.
We always try to assist our customers, but when fraud is involved it a great concern for us. I hope the information we provided clears us from any wrong doing, we were mislead by ***.
(The consumer indicated he/she DID NOT accept the response from the business.)
The owner of this company continues to believe that my status in a ten year domestic relationship with the owner of this property somehow dictates the validity of the agreement we had for work to be performed by an explicit deadline. In no way did *** require me, the customer, to state or promise that I am the owner of the property. As a resident of the property, I am not obligated to nor was I asked to disclose whether or not I own the property. My ownership of this property in question does not effect nor negate the agreement that *** entered into. If *** would like to implement this "work for home owner only" nonsense policy into his future work orders and estimates, that is his business and not my own. To even imply that his failure to complete our project has anything to do with whether myself of Adam owns this property is the biggest dumpster fire comment this man has made so far. Additionally, if *** wants to discuss the NextDoor app, he should also reference my explicit question when I said "I only want to hire a company that only works in Plantation." His reply was "Our office is located in Plantation and we only work in the Broward area." But yet, the day I fired *** for not completing his work, his excuse for not being to our property was that a project in Miami (not in Broward county or Plantation) was running behind and he was on his way from Miami to our house. So if you're not working on projects in Miami, why are you telling people the contrary on NextDoor?? Should have been the first warning. Furthermore, the above statement from the business owner that I forged my partners signature is absurd. My partner (who arrived home just moments before the check was issued to the company) signed the signature block of the check inside the house to maintain social distancing as we are in the midst of a pandemic (something the company takes no PPE measures to protect themselves or us - the customers - great touch of service and professionalism). The check was signed and I then brought the checkbook out to *** so we could discuss the deposit amount (which was $200 less than what I issued the check for). I filled the verbiage for the amount and the "pay to the order" of field out - which is NOT fraud nor is it forging the check. Only the signature block on a check is a protected field on a check instrument. Furthermore, *** can review the signature on the back of HIS refund check and compare it to the original payment check we issued to him for his work where he'll find that Adams signature is the same on both lines. Perhaps *** thinks that he is a detective or that only the owner of a mortgage is able to facilitate/hire a contractor for home repairs - but perhaps he should stick to his field of work rather than making wild and unfounded accusations about a customer that he completely screwed over by not supplying timely or quality work by a hard deadline for which he was paid. Regarding the paint that "was never supplied" - the THREE gallons of paint were purchased on Fathers Day - the day that *** was supposed to arrive with his "crew" to perform the job as hired... the same day that he waited til almost noon to say via text message "Sorry I won't be starting the job today - I forgot today was Fathers Day" among other reasons his "crew" couldn't come start the job as he originally promised. The paint had been sitting in the shed waiting for him and his "crew" until we ultimately hired another REPUTABLE contractor to finish the work *** never did. In closing, if *** felt that the check we issued to him was "forged", he shouldn't have deposited the check within moments of getting the check in his hands. If he felt it was forged, he should have requested his bank to reverse or cancel the deposit he made to his account. If the check was forged, he should have expected that the check was stopped by Adam and his bank for fraud but the check wasn't stopped or reversed for fraud because Adam signed his signature to the check himself. If the check was forged,*** would have contacted the police rather than taking his time issuing a refund check and wasting time coming up with fabrications on why THE CUSTOMER is responsible for HIS inability to complete even the simplest of tasks on time as hired. The fact that *** and his wife think they have the high ground as to pull property records to show who in a domestic relationship has ownership of a property is laughable - as is the "we learned a lesson" statement. The only lesson they learned is that when someone says "I need the job done by Tuesday afternoon - no excuses" and Tuesday afternoon it isn't done... and they get FIRED.... the customer actually will do exactly what they say. *** really tried to use his sociopath talents to turn this on us, the customers, but our refund check does the loudest talking in this situation. You promised the ocean and provided a shot glass instead. The worst possible scenario possible is hiring a contractor who clearly has more experience in excuses than ethical, timely work & results. We got a portion of money back but we certainly won't get back the wasted time nor the embarrassment of having out of town family staying in our house while it looks like it's under construction. The attached text message threads perfectly encapsulate how *** not only lies about the timing of his work crew "being on the way" (they never came) , but his statements about the check issue show how reckless he is.
I will not reply to further refutations or further lies perpetuated by this company. This matter is closed and dead on arrival. But make no mistake, we as the homeowners have nothing positive to say about this business.
As *** requested in the original complaint that he wanted us to issue him a refund for $450.00 which was done.
All the information we provide in regards to this client have been factual. We stand by our response and wish *** the very best.
I entered into a contract with Capital Construction Management, Inc., to remodel my bathroom and closet because I am in a wheelchair and want to make my house accessible.
I have attached the following:
Complaint Narrative that details the issues and includes pictures
Contract
Demand letter copy
Payments made to contractor in the form of cancelled checks
Text messages between myself and contractor
The contractor did not complete the work, caused damage to my house and refused to fix it, refused to deliver materials and products I paid for, and refused to return the unearned portion of the payments made.
I consulted with an attorney, because I plan to sue the contractor to get my money back, and learned that the contractor should have pulled permits for the work he did; the contractor should not have done any electrical or plumbing work because the GC license does not authorize it.
The Complaint Narrative provides details and pictures to review.
Product_Or_Service: construction services
Order_Number: NA
Account_Number: Proposal -
Refund Refund for work that was not done, and payment for damages caused by the contractor.
we did enter into an agreement, when we submitted our deposit invoice *** asked if she could pay a lump sum of $10k in stead of the $8883 dollars. Every payment we submitted she ask us to let her pay more and we refused to take the additional payment. The project was moving along with little delays until Nov 11, 2019 when she refused to pay us a $1,500.00 progress invoice. That invoice was to pay for the cabinets and shower glass which are custom ordered items and need to be paid before the supplier would release them to us. *** also spoke with *** the President of the company and never stated any work was done incorrectly or that she was not happy with the work that had been done. Furthermore by *** not paying our invoice she breached the agreement as we discussed at the very beginning of the project. The breach was emailed and texted to her on Nov 14, 2019 she fully breach the agreement by not submitting the payment. This project di not include us financing the materials or payments. We never received any compliant from *** regarding our work. There may have been a few items that needed touching up but the work in general was not finished as we still had work to be completed. We do not operate for anyone, if our invoice is not paid as specified. *** never told *** or *** that there was problems with the work, not by email nor text or even verbally, which contradicts.the statements she made on the claim .
If the work was so bad as she states why did she make additional payments? If the work was so bad why did she have us do several jobs for prior to this agreement. If the work as she states was bad why did she have work on her house so long? *** told me that she would pick up guys from home depot to perform work at her house. Her daughter confirmed that with me. her daughter even stated that she was concerned with her mother picking up guys at home depot.
We have pictures and text messages which contradict *** claims.
(The consumer indicated he/she DID NOT accept the response from the business.)
I never asked to pay them more than the invoiced amount. What I asked was if he can submit the invoices in round numbers.
The project did not move along at all, there were many delays, part of which the contractor refused to do any additional work in the house until the closets he ordered were installed. There were at least 10 days in October the contractor was supposed to work and did not show up (I am not including weekends). He only worked for one and a half days in November.
Additionally, the shower was smaller because contractor did not measure properly. There should have been a lineal drain at the entrance of the shower, instead the contractor installed a center drain that wasn't even centered. The toilet was supposed to be quiet, but instead it makes a very loud noise and does not flush well. It also leaked and I have had to have that fixed. The shower bench was never completed. The wall outlet was misplaced. The shower pan was not built to code and had to be redone. The mailbox was straight when contractor removed it and crooked when he reattached it. The AC vent in the ceiling was never installed. The contractor put a hole in the wall outside above the window and refused to fix it.
The payment I refused to make on November 11th was for $2,000, not $1,500, and the reason for that is the contractor told me that morning that the glass for the shower was going to be delivered and it never came...and was out of his control. I did not tell the contractor that I would never pay him...what I stated was I would pay him when my stuff was delivered. He chose to keep my materials and quit working.
I never received an email about a breach, what I did get was a bunch of text messages taunting me. I pointed out many things but the contractor was being over-sensitive and could not handle criticism. At this point, I just wanted the job completed. I knew I was going to have to redo the shower, but there was so much more that was not finished.
I never said anything about Home Depot, that is a discussion he had with my daughter, and how pathetic he was to contact my daughter hoping she would talk me into releasing more money to him...she had nothing to do with any part of it.
Certified letters where sent to the 2 addresses of the registered agent, and they refused delivery.
I had to hire an attorney to sue the contractor, and expect to be in court over this issue.
is not being forthright in any part of her statement.
We again want to state the facts here. During the receiving of the deposit. *** stated why are you only billing for $8883.00 let me pay $10,000.00. We informed her to pay the amount stipulate on the invoice.
Where are the communications from *** regarding the quality of the work that were so bad? There are none. Why are there none because she praised our work and out quality.
It,s unfortunate that she has to mislead the Revdex.com in her claim.
Not once has she provided any type of documentation stating the work was bad, ever.
In her text messages to me she requested that we make changes to the shower. The work that was done was done according to her direction at her house.
*** again is not being forthright. The shower glass and cabinet flare all custom manufactured, which mean noone can go to the purchase the items she selected. This was advised to her during the color selection of the cabinets. If there is. I payment there is no materials. We are not in the business of financing her work or anyone's work. This is not the way we operate.
She always stated that when she went to home she felt bad for the guys standing around liking for work and she would pick them up the help them out. Her daughter confirmed this to me in person.
It is very unfortunate that she has let this get this far. We have done several other projects in her home which she paid us for and that work lead to her hiring us for the portion of the renovation.
We never forced her to make any payment to us. We would submit an invoice and she always asked to pay more. *** confirmed this with *** during a phone conversation *** call to discuss the payment.
***'s friend *** who is a co worker of ***'s recommend us to her. And this connection we made with *** lead to work in her house.
*** if you did not agree with the work why did you pay us? No one forced your hand ever.
The truth shall set you free ***. Unfortunately these statements you are making far from the truth.
The text messages we have between each other totally contradict your statements.
Again she paid us for work we performed never made any statement of work done improperly. She was happy until she did not pay us our invoice were we refused to pay for her materials with our personal money. Which is something no company does. Capital Construction Managementdoes not operate like for NO CLIENT EVER. THATS OUR POLICY.
She could not afford to pay us and she thought it would be easier to breach the agreement she signed.
We stand by our work and we never advertise all of our work comes from word of mouth. *** recommend us to a friend we are under contract with her friend dispute what misinformation Carlone has stated here.
Have a great ***.
For all your Construction needs call us.
***
Capital Construction Management
***'s *** Suite ***
Plantation, Florida XXXXX
***@gmail.com
(The consumer indicated he/she DID NOT accept the response from the business.)
Again, *** (***) has selective and faulty memories. I never offered to pay them more than was requested. I gave *** the deposit because he was supposed to purchase all of the materials for the job. *** said he purchased the materials but refused to deliver them to me.
The first displeasure I voiced regarded the shower that ended up being much smaller than it should have been because *** did not measure properly. At one point when things were not moving along, I said that we could have been way ahead if he did not relocate the wall...he has this thing about wanting to remove walls. He did not care for my statement.
Nothing was done to specifications in the contract; *** kept making adjustments to suit his laziness. The entire shower floor was supposed to be lined with the pebbles. He ran out of pebbles and rather than purchasing more, he decided to put a piece of quarts on the shower floor. Also, he did not break up the area in the concrete where the shower pan was to lay; he only prepared a small portion of it. The shower pan did not cover the entire shower area, and again the bench was never finished. He had to continually cut down the quartz because the pieces did not fit as they should, again, a measuring issue.
The contract was for 3 payments of $8,833.33. In a text message to my daughter he stated that the cost of the job was really 4 payments of $8,833.33. I have every reason to believe, based on this particular experience that he would have continued to hold my materials, work product, etc. hostage until he could weasel more money out of me. Additionally, he did not refer to his notes while working because he put an electric outlet right where the mirror was supposed to hang and I had to have that moved. Also, if he had referred to his notes he would not have built a complete wall next to the toilet just to cut it down because every single conversation we had about that wall I stated I wanted a short wall. *** kept trying to add height to the wall and wanted to install a glass on top of the wall, and I told him repeatedly that I wanted a short wall. A lot of time was wasted redoing things.
The shower and closets were special order, which is why I paid 1/3 the value of the job. He did not have to go out of pocket for anything. I paid a total of $17,833.33 and got a toilet...not even a good toilet. I didn't get the closet, no vanity, no bathroom sink, no baseboards, no barn door hardware, no kick-plates, no shower wall, no AC vent, no bahama shutters, no support columns... I repeatedly asked *** to complete the stuff on the list he was ignoring, but he absolutely refused to do anything else in the house until the closets were delivered. It's like his feelings were hurt because his people did not perform their jobs according to his expectations.
Again, the home depot conversation was one he had with my daughter not me.
Regarding the payments, if I did not pay him he would have stopped working. Oh wait, he did stop working...duh!
I paid *** in advance so he could purchase the materials needed to complete the job. I never asked him to finance any of the work. I was not happy, I was extremely frustrated but tried really hard to remain optimistic...that clearly did not work out. I did not run out of money, I got tired of *** putting me off. I never said I would not pay him, what I said was I would pay when my stuff got delivered.
I do wish the Revdex.com would post the pictures I sent. I would be so embarrassed to claim pride for the work he did. His work is as bad as his writing.
THIS IS A FARCE. IF SOMEONE LIKE *** IS SO DISPLEASED WITH THE WORK WE DID WHY DID SHE NOT HIRE AN ATTORNEY SOONER. WHY DID SHE NOT CONTACT THE Revdex.com BEFORE. ILL TELL YOU WHY BECAUSE ALL OF THIS IS A SHAM. LIES IN EVERY STATEMENT MADE TO THE B.B.B by ***!
*** continues to not state the facts. She is lying her text message totally contradicted this entire sham she is creating.
Where is ***'s statement of her displeasure with the work we did so bad? Why didn't she put things in writing. The text messages she sent me confirmed all the changes we made.
*** is not being forthright nor forthcoming with the truth. She never voiced anything but pure bliss and satisfaction regarding eveything we were doing.
All the changes including the shower were a direct conversation with ***. We did not run out of rocks. As a matter of fact *** probably still has the three mats of rocks left in her garage.
The walls were move as directed by *** and as approved by the rendering we provided. Not once did she make a statement like this to me nor did she send a text or email or anything making the statements she is claiming. She works for the government and has all day to fabricated these lies. Just like she sits all day long in the grass picking weeds! When she should be working!
The changes that we made were a direct order made by *** She texted with changes and we complied with all the changes she requested. In a text message she asked to relocate the drain the the glass wall area which was done. The quartz was later added to the floor to create a dam to keep the water from coming out of the shower. The fabricator cut the quartz with the wrong angle which required a new piece. Which was getting redone!
We have never issued any invoices for any work we have not performed. Never. The down payment was to purchase the materials for her bathroom and tile materials only. We never make any statements like she claims in this sham of lies. Our notes did not show any outlets. The work was not complete and *** made her decision not to pay us which breach the agreement. The wall when I framed it was cut down the same day no time was wasted as she claims. In a letter from her attorney she states that the wall was to go the full height and she is seeking damages for that.
Which one is it ***? Lies and more lies. So just to confirm she has lied to her attorney and continue to lie to the Revdex.com. This is a farce!
The contract was completed as we saw fit, we explained to *** its the "CONTRACTORS MEANS AND METHODS". I explained to *** that we work from the interior onto the outside of the house as some items had longer lead times. I explained to *** due to the way that she travels around her house she damages walls and baseboard because of the wheelchair she is confined to. I explained that once we had the cabinets we would go ahead and install the base boards in her room and the closet. I also told her that we did not want her to blame us for her crashing into the doors and walls which after we painted them she had done with her wheel chair.
We had several conversations regarding home depot. How she would get men from there to help move things around the house. I will give a example she told me. When she purchased heavy bags of mulch and rock which she put in the front of her house she hired guys from home depot to move things around for her. The conversation with her daughter was how crazy her mom was to bring guys that she did not even know to her house and let them in and make them lunch.
Everytime we submitted a payment she paid it always making a statement of "let me pay you more please" again she confirmed this with *** over a phone conversation during this conversation not once did *** make any statement regarding quality of the work or anything. Again what *** is doing is a FARCE!
She paid us our invoices as we requested until the Nov 11, 2019 invoice. She never paid us in advance because we only bill for work in place!
Oh she was happy, as she even tried to hire the laborers from the labor pool we hired for the demolition. I once again I explained to her that if anything was to happen we would not be responsible if something happened to them or her.
*** states she was not happy but continued to pay us, continued to purchase us lunch, never did she make any statements like she is claiming now. She even called the person who recommended me to her and told him that I was injured and she needed to contact ***. Which was also a lie.
Our work is bad that 1 year prior to this contract we installed her tile in the living room and kitchen and laundry room. We installed the base board in the living room kitchen and laundry room as well. All paid. But our work was bad. Our work is so bad that she hired us again to install two screens doors and solar lights around there house.
*** may God have compassion for you. We will continue to pray for you.
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no resolution proposed.
I stand by every statement I made.
The contractor is psychotic and I am done. I will see him in court.
It appears that now *** is making DEFAMATORY remarks against us which could damage the good reputation we have worked so hard to maintain since 2007.
We would appreciate if the Revdex.com remove her defamatory remark it could lead to the impact of our ability to contract with new customers.
We have always been fair with *** and always appreciated all the work she has provided us in her home since June 2018.
As the Revdex.com will see in the provided text messages between *** the President of Capital Construction Management Inc and Mr. *** a coworker of *** who made the connection for us to provide our services to her.
*** has evaded from the truth to her co worker, to the Revdex.com in her statements. We have many more text message between *** and *** the Project Manager where she has praised our work and never made a statement that "the work was subpar".
Revdex.com we have tried to work with *** and have helped her in everyway possible way to complete the project at her home. However there has to be a time when both parties have to conclude that for the benefit of the project, feelings have to be put aside from what actually has happened.
We asked her on several occasions to please lets not waste time and move forward. We have never not completed a project for anyone. 95% of our work has always been through word of mouth. We finished one clients project and they recommend us to a family member a neighbor or a friend. That's exactly how we came to meet with ***.
We completed several projects at ***'s home. In a text message *** states that she is saving money for us to come back and perform additional projects for her.
*** what do you want us to do? We have tried being proactive with you in several occasions. We have tried calling her she has blocked our number several text message with no response. At what point do we give up. Client was unresponsive, in every effort we made to contact her.
(The consumer indicated he/she DID NOT accept the response from the business.)
Again, no resolution is proposed. I stand by all of my statements.