Capital Pacific Group Inc.

I called this company once to find out who they were and what they wanted. It’s to my knowledge that this company is fraudulent/counterfeit company, with possibility of staling identities along with monies that left to a living spouse or trust funds left by a relatives. I have went threw ongoing harassment calls since contacting them. On going phone threats. It’s gone as far as changing my DMV records with trying release fraud alerts from my credit files.
Calls regarding student loans with bills that never belong to me.
They have stumped low enough to hack into my cellphone with dynamic dialing system where I am being charged for phone calls along with cable bills not belonging to me.
This Timothy Rios I believe is now sending codes from a magic-jack system in order to keep committing fraud over an cellphone device.
Capital Pacific Group keeps presuming an million era dream stealing identity using a group of vandals to do they’re dirty work/threaten for self profits.

*** - Most of the records we research are from decades ago and the information is sometimes incomplete. In contacting you we thought you might be a daughter of *** *** not the daughter in-law , our records indicated that you were once a *** then changed your name to
***. As *** *** passed away plus years ago we made the assumption in being a similar age as *** that you were his sister not ex-wife. We called you a couple days after we received your correspondence to make sure we were not wasting your time on a claim that you were not entitled I am not sure how you incurred any costs as we do not charge any upfront fees nor did you supply us with any documentation However, if provide us with any bill or invoice related to this matter we will be happy to reimburse you. Thank you*** ***

I did send a letter to Miss [redacted] regarding a life insurance policy that was taken out by her father with her step mother being the beneficiary.  In our initial research we were unable to determine if the step mother had predeceased Miss [redacted]'s father.  As this policy was purchased...

in the 1980's the information was limited and this was communicated to Miss [redacted].  In order to make a claim on the policy for Miss [redacted] we would need to provide a death certificate for her step mother for whom she had no information (dob/social security number).  It was communicated to Miss [redacted] it would take further research and would contact her if we were able to uncover something in her favor.  Capital Pacific Group was able to locate a divorce proceeding and at our expense ordered from Ventura County archives.   In the lag time of obtaining the divorce file another letter was sent mistakenly. We apologize for the second letter that was generated, once we received the court documents we were able to determine the beneficiary was still alive, therefore, Miss [redacted] is not entitled to her father's policy.  Capital Pacific Group was not dishonest in communication, we simply did not have the supporting documentation nor was Miss [redacted] forthcoming with any information regarding her step mother.  The nature of our business is putting the pieces together from decades ago and at times an imperfect process.  Miss [redacted] was never charged for any of our research.

DO NOT TRUST OR DO ANY BUSINESS WITH THIS FIRM, CAPITAL PACIFIC GROUP.

Review: I was sent a letter from this company re: an inheritance from a previous husband who died 32 years ago. This letter stated that I was an heir to an estate from this person. I am now informed that I am not the heir. I spent $100 to get documents to prove that I was his heir and now I'm told that they are still searching for heirs to this estate and I am not included because I was not an heir of his first wife. This is bogus and stupid.Desired Settlement: I want an explanation as to why I was included in this "search for heirs " when they knew that I was not from the beginning. I spent money I could ill-afford and being a senior on Social Security this is wrong. These people need to do a complete investigation and a final conclusion before they send out letters to unsuspecting people that there is this inheritance. This whole thing has caused me emotional pain after 32 years. This whole thing is not fair, however it is a painful experience.

Business

Response:

[redacted] - Most of the records we research are from decades ago and the information is sometimes incomplete. In contacting you we thought you might be a daughter of [redacted] not the daughter in-law , our records indicated that you were once a [redacted] then changed your name to [redacted]. As [redacted] passed away 30 plus years ago we made the assumption in being a similar age as [redacted] that you were his sister not ex-wife. We called you a couple days after we received your correspondence to make sure we were not wasting your time on a claim that you were not entitled. I am not sure how you incurred any costs as we do not charge any upfront fees nor did you supply us with any documentation. However, if provide us with any bill or invoice related to this matter we will be happy to reimburse you. Thank you[redacted]

Review: Capital Pacific Group did not provide any services to me and now wants to collect 10%.

I received a letter 06/28/2013 in regards to a breach of contract because I submitted a claim myself, did not send paperwork in a timely matter and or enter into discussions with any third party. I submitted the claim myself, because when I could call and ask for information on how to obtain the needed paperwork no effort or guidance on how to receive it was given. I did not go through any other agency I submitted everything myself after I did all the necessary research needed to obtain the paperwork needed for the asset. I received a threatening letter in regards to my account XXXXXXXXX, and that I needed to pay invoice XXXXXXXXX in the amount of $750.0 (10% of my claim) within 60 days to "avoid adverse reaction to my credit and small claims court." I have had no contact with Capital Pacific Group and they have done nothing for me to help me obtain my asset except sending me the original letter notifying me about the claim, which I was already notified from other asset recovery specialists. I feel scammed I am 22 years old, a student, a mother, and part time employee expected to pay $750 within 60 days of 06/28/13 when I have not even received the asset itself. I feel scammed, I had not received any services from this company to pay $750. It was a mistake going through Capital Pacific Group, they expected me to do all the necessary investigations that they are supposed to offer for the 10% but do nothing for their customers. Desired Settlement: I do not feel that is necessary of me to pay invoice XXXXXXXXX because I HAD to do everything including submitting the paperwork to claim my asset, because Capital Pacific Group was in no way trying to help me. They did not provide any type of service and do not even have a file of any partial paperwork in regards to this claim because nothing was ever sent. No investigation was done other than going to www.sco.ca.gov and finding me name and sending me their paperwork.

Business

Response:

Business' Initial Response

Ms. [redacted] signed a contract with Capital Pacific Group in July of 2012 and over the course of the past 13 months we made over 20 attempts through phone calls, letters and emails to help complete the claim we were hired to complete. It is offensive and misleading to say CPG did nothing in facilitating a recovery. As our contract clearly states the claimant agrees to complete all necessary documents in the claim process - Ms [redacted] did not comply with our numerous requests therefore we believe she breeched the contract and that is why she was invoiced and will be referred to small claims court if the invoice is not paid.

Review: I have requested the company remove my mother's name, ([redacted] J. [redacted]) from all correspondence. I am recovering the "lost" funds through an attorney. They are continuing to send my mother, myself, my siblings, information regarding their service to assist with claiming the funds.I want ALL correspondence regarding my mother's estate to cease immediately.This is a VERY sensitive issue given the amount of funds available. Please assist me with getting the [redacted] name off of their mass mailings.Thank you,[redacted] K. [redacted]Desired Settlement: I would like this matter resolved by Capital Pacific Group by removing the [redacted] name off of ALL mailings.

Business

Response:

We will immediately stop contacting any and all family members that do not wish to be contacted. Please provide me the name and address for those who wish to be added to our "Do Not Contact List".

Kevin Rios

President

Capital Pacific Group Inc

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Sincerely,