Capital RV Center, Inc.

Service manager is in touch with customer. Unit working fine at dealership - we will forward additional information on next week. Jim Jim *** ([email protected]

Pleased be advised that management has ordered a new refrigerator, the parts should be here for the outside sink and it  will be repaired when the new refer arrives.  We will take a second look at his fresh water tank fill - that is a factory design, maybe we can come up with a solution.

I am rejecting this response...

because:
We took the unit from home to camping site.  Fridge was using electric and about 38F when we left home.  1.5 hours later fridge was at 44F when we got to our camping site.  Using propane the fridge continued to warm up for next 8 hours up to 51 degrees F.  The original salesmen called and asked about the status which was much appreciated.  But said he can't do anything for us.  I asked if he could relay the issue to someone who could assist in a solution.  Service, Jim, also called which was much appreciated.  Gave some suggestions to try however we had already tried that some time ago.  He mentioned they may try to replace the fridge.   I would like to keep this Revdex.com ticket open until this is resolved. Reminder there are other issues and another one happened when we got the unit home from Service before this camping trip.  The outside kitchen drain pulled out.  So the drain is not working and we are awaiting on parts to replace the cold water line on that faucet which Service has on order.   The black tank draining and fresh water spillage are and cannot be fixed is my understanding.