Capitol Office Solutions

The carpet installers damaged our brand new kitchen floor by sliding furniture across it instead of lifting itThey proceeded to hide the problem by placing carpet over it without notifying us of the damageWhen it was noticed the owner [redacted] kept blowing us off instead of fixing the issueHe keeps claiming the he will get it repaired but it's been a month and no repairs and he won't stay true to his word and get back to us when he says he willI have pictures to prove the damage

The carpet installers damaged our brand new kitchen floor by sliding furniture across it instead of lifting itThey proceeded to hide the problem by placing carpet over it without notifying us of the damageWhen it was noticed the owner *** kept blowing us off instead of fixing the issueHe keeps claiming the he will get it repaired but it's been a month and no repairs and he won't stay true to his word and get back to us when he says he willI have pictures to prove the damage

I hired Focus on Floors via Lowe's to tile our downstairs bathroom and install new baseboardsUnfortunately the installer did a poor job with the baseboard installation The installer requested that I remove the vanity cabinet/sink so that he could tile the floor After tiling the floor, the installer "measured" a cutout space for the vanity cabinet/sinkUnfortunately he didn't measure correctly and now we can't install the sink top because it doesn't quite line up with the plumbingWhen I called to speak to a Focus on Floors employee (Jeff) about the problem, he told me that I would be charged additional money to fix the issue even though I followed the installer's instructions to remove the vanity cabinet/sink Focus on Floors isn't responding to our request to correct this problem, and hasn't returned my phone call for over a week This is not the kind of customer service or company that I'll be recommending to anyone