Capitol Security

Capitol Security went to the home of my 87 year old mother in Kamloops, BC on a cold call. My mother thought that the Capitol representative was from her current security system provider. She has more than two years left on her contract with them. My mother has short term memory issues and is very frail so is very vulnerable. She does not handle any of her financial or business affairs because she is unable. I do all of that for her and she usually contacts me regarding such matters but unfortunately I was not there when the Capitol representative showed up uninvited. Because he was very friendly and because my mother thought he was from her current provider, she invited him in. He would have observed her cognitive issues and he would have been aware that she already had a security system. However instead of leaving, he convinced her to sign a five year contract with Capitol. My mother most definitely did not understand what she was signing. I think it is unethical that they preyed on her in such a manner so I contacted Capitol and told them that the rep had unfairly taken advantage of my mother's diminished mental faculties and trusting nature. I asked that they cancel my mother's contract. They insisted they had done nothing wrong and refused to cancel it. I have contacted her current provider to de-activate the Capitol system and re-activate the other one and will return any Capitol equipment. I would like Capitol to cancel the contract my mother recently signed because she did not ask Capitol to come to her home, she did not need a new security system, and she did not understand what she was signing. I would also like them to cancel the amount owing on her bill for the past two months of service. Capitol Security is an authorized dealer for a company who are the ones billing my mother. They told me that they could not cancel the contract because it was signed with Capitol.