A representative of this Company called my business and asked to speak with a certain person I advised that no one by that name worked at our facility The man went in to a tirade insulting me and insinuating that I was hiding information Very disturbing
I received a bill from TCS,Inc opened it, and found out it was not for me, someone with the same last nameThe first lady I talked to insisted that I knew the owner of the bill, and instructed me to get my "story straight, and then call back." before hanging up on me I called back and asked to speak to a managerWhen I finally got one and started to complain, he interrupted and asked " Why did I open mail that was not addressed to me, and then informed me that it was a federal offence to open someone else's mailAll I was trying to do was let them know they has the wrong address? Way to go TCS, INC!
This company started calling us over a year and a half agoThey claimed that we owed money from a medical bill even though we paid the doctor's office directlyThey were rude and very disrespectfulThey proceeded to call my husband at work even though we told them on more than one occasion that they were not allowed to do thatThey also refused to talk with me, his wife, even though he gave them permission since I am the one that pays the billWe have been hung up on and have sent them more than once, the documentation that says we are paid in fullThey are very sneaky and change their phone numbersWe went months without hearing from them but now they are back in full forceRequested that any correspondence only be done by mail and that our attorney would be involved if they called my husband's place of work againI asked to speak with a manager after I had been hung up on times within a half hour periodRalph was very rude and claimed that our conversation was over and that he refused to let me speak with a manager because I was not my husband
This business treats it's clients like dirtI have been making regular payments for years and sometime within the last months they moved or changed their mailing address without notifying their clientsI continued to send payments without realizing they were not receiving themI received a call and immediately went into research mode to find out why they didn't have my paymentsMy bank advised the payments had been returnedI offered to resend them to the correct address and provided them proof that I had sent them when dueThey were rude, mean, nasty and very offensiveThey talked over me, called me numerous times throughout the day and tried to trick me into giving them my debit card numberThey are awful, they put youon hold continually to get you upset, they yell at you, they talk to you like an it, they try to put words in your mouth, like saying "So, you are going to send a month from now on?" I say no, I am going to continue to send you a monthThey are awful, my blood pressure was at stroke level by the time I hung up on themI never miss a payment, and only did this time due to a move on THEIR PARTThey treated me like a criminalMy bloodpressure was stroke levelI had to hang up on them to get them to leave me aloneThis is a horrible company, they use horrible abusive tactics and someone should shut them DOWNThey tried to say I didn't fulfill my contract with them, when I did
I received a notice from TCS out of the blue, referencing my primary care provider’s office I contacted the billing number for my primary care doctor They said I did not have an outstanding balance and that they could not see that anything had been sent to collections I then called TCS*** *** at TCS was very rudeI asked her to please mail me the statements so I could verify they were correct She said she could only fax them I do not have access to a secure fax line and told her that I did not know when I would be able to get back to her with a fax number She responded, “fine, when it’s on your credit report and it bothers you, then call us back.”
I called back and spoke to another individual who was equally rude and said that I needed to “take responsibility and pay my bills.” She claimed that they had set me several notices While we were on the phone, I noticed that the unit # on my address was incorrect! All previous correspondence had likely been returned I do take pride in paying bills on time, but I will not be paying these charges without written verification from TCS, *especially* since my primary care provider says that they have not sent anything to collections!
Even after paying the bill that had already been paid by my insurance company they still call or send out notices that I still owe something
They never invest the time or communicate with the original debt who submitted it in the first place to verify yes It has been paid
And they drag there feet on removing any negative marks from your credit report
MsW*** (which probably isn't her real name) is down right rude!!! First off they are calling me during work when I am not allowed to be on my personal cell phone at workIt just so happens that I was on my lunch when she calledMsW*** asked for me, and when I confirmed she asked me about a collection for a medical bill that I was unaware ofWhen I explained that I was unaware of the bill and was not going to pay, and that I was going to call them directly, she said well it will keep showing up on your credit report until you pay it, and I said that's fine I understandThats when things somehow went wrong she started getting an attitudetold me to pay my bills and hung up on meI called back asked what company it was she told me TCS and I asked her what her name was to make sure I was speaking to the same rude person from beforeOnce she confirmed it was her, I proceeded to tell her how rude she was and that I don't deserve to be treated like thisShe told me again that if I would pay my bills that I wouldn't be in this situationAt this point she was telling me that I wouldn't let her speak after she continuously tried interuppting, and going on and on about if I paid my billsI asked her to email me the collection information so I could contact the debtor directlyShe said she could not email that she could only mail it to the 33rd place addressTold her I don't live there anymore, and then she condescendingly barked "well do you want to change it then"RUDE RUDE RUDE!!!!! I will be contacting the debtor directly to find out if this is something that I even owe (since my insurance should have taken care of the bill)From reading all the other complaints it seems like this behavior is across the board for their employees, and incorrectly billing a patient for something that was already paid by the provider has happened beforeIF I owe it, I will pay it, however I will not be dealing with TCS to get this issue resolved, and I will also be letting the medical center know that the collections company they are using has horrible business ethics!! I will not even give them the chance to rectify the situation because it will just be a fake attempt at saving face
[redacted] was so rude! I have never been talked to like that before by anyone. He threatened me and when I tried to tell them I was going to have to research the $45.00 bill he Just talked over me. He said he wasn't rude and, "" you know whats rude is not paying yuor bills."" . I will not be doing anything for him but sending a registerd letter today telling him to only contact me by mail. and will send the proof to the hospital that the bill is in question.asked Mr. [redacted] to let me speak and when he would not I told him only to contact me by Mail and that's how he would here from me. I then hung up and he then called me back and then called and left a message at my parents home after I requested to cease calls
A representative of this Company called my business and asked to speak with a certain person. I advised that no one by that name worked at our facility. The man went in to a tirade insulting me and insinuating that I was hiding information. Very disturbing.
My experience with TCS has been horrifying - rude, derogatory, insulting and frankly quite childish - hanging up on me when I told the collector that I couldn't pay the entire balance at one time but that I would like to make payments. By the way, I called them, not the other way around. I am now seeking information on the actual owner of the company - I wonder if he/she even knows how the employees treat the debtors? I was in collections for nearly 10 years, and I always had good results treating people with respect, and accepting partial payments. This place should be investigated and likely shut down.
I have NEVER experienced anything this unpleasant in my life.
This business started calling me in November. Mr. N[redacted] left one message on my home phone stating he had a business matter to discuss with me. I did not know who he was so did not call him back. He had also been calling my cell but did not leave a message as to who he was or why he was calling.
He began to call two of my sons repeatedly telling them he needed to talk to me about a business matter. He then called my work and left the same message. When I called him he was immediately condescending and rude. He told me his calls were in regards to a 2012 medical bill, that I must have had an operation and that I hadn't paid. He referred to the medical business as his client and said that it was going to be taken to judgement. I said I would look into it, call my insurance company and the medical office to see what had happened. I asked him not to call my work (I am a teacher and it is not the front office staff's job to take my messages when I have a cell and home phone) or my sons while I was working on this. He continued to call my work EVERYDAY. He repeatedly called my cell phone and my sons phones. It was difficult for me to contact the business as it was Thanksgiving weekend. I finally got in contact with the office manager at the medical office and I paid them directly. He then called my husband and started berating him because I kept saying I'd pay and I hadn't. My husband would not let him speak because he was so rude. I called him to let him know I had paid. He was angry that I had paid the office and demanded a confirmation number. He said he would keep calling and attempting to collect until I provided it. I got the number, called Thunderbird Collection Specialists and left a message for him, stating that I would NOT talk to him again, ever.
As I stated I have never been treated so rudely. This was abusive and completely unprofessional. I cannot express in writing how this man made me feel. It was an awful experience for an old $200 bill that I didn't even know I had.
A representative of this Company called my business and asked to speak with a certain person I advised that no one by that name worked at our facility The man went in to a tirade insulting me and insinuating that I was hiding information Very disturbing
I received a bill from TCS,Inc opened it, and found out it was not for me, someone with the same last nameThe first lady I talked to insisted that I knew the owner of the bill, and instructed me to get my "story straight, and then call back." before hanging up on me I called back and asked to speak to a managerWhen I finally got one and started to complain, he interrupted and asked " Why did I open mail that was not addressed to me, and then informed me that it was a federal offence to open someone else's mailAll I was trying to do was let them know they has the wrong address? Way to go TCS, INC!
This company started calling us over a year and a half agoThey claimed that we owed money from a medical bill even though we paid the doctor's office directlyThey were rude and very disrespectfulThey proceeded to call my husband at work even though we told them on more than one occasion that they were not allowed to do thatThey also refused to talk with me, his wife, even though he gave them permission since I am the one that pays the billWe have been hung up on and have sent them more than once, the documentation that says we are paid in fullThey are very sneaky and change their phone numbersWe went months without hearing from them but now they are back in full forceRequested that any correspondence only be done by mail and that our attorney would be involved if they called my husband's place of work againI asked to speak with a manager after I had been hung up on times within a half hour periodRalph was very rude and claimed that our conversation was over and that he refused to let me speak with a manager because I was not my husband
This business treats it's clients like dirtI have been making regular payments for years and sometime within the last months they moved or changed their mailing address without notifying their clientsI continued to send payments without realizing they were not receiving themI received a call and immediately went into research mode to find out why they didn't have my paymentsMy bank advised the payments had been returnedI offered to resend them to the correct address and provided them proof that I had sent them when dueThey were rude, mean, nasty and very offensiveThey talked over me, called me numerous times throughout the day and tried to trick me into giving them my debit card numberThey are awful, they put youon hold continually to get you upset, they yell at you, they talk to you like an i
t, they try to put words in your mouth, like saying "So, you are going to send a month from now on?" I say no, I am going to continue to send you a monthThey are awful, my blood pressure was at stroke level by the time I hung up on themI never miss a payment, and only did this time due to a move on THEIR PARTThey treated me like a criminalMy bloodpressure was stroke levelI had to hang up on them to get them to leave me aloneThis is a horrible company, they use horrible abusive tactics and someone should shut them DOWNThey tried to say I didn't fulfill my contract with them, when I did
I received a notice from TCS out of the blue, referencing my primary care provider’s office I contacted the billing number for my primary care doctor They said I did not have an outstanding balance and that they could not see that anything had been sent to collections I then called TCS*** *** at TCS was very rudeI asked her to please mail me the statements so I could verify they were correct She said she could only fax them I do not have access to a secure fax line and told her that I did not know when I would be able to get back to her with a fax number She responded, “fine, when it’s on your credit report and it bothers you, then call us back.”
I called back and spoke to another individual who was equally rude and said that I needed to “take responsibility and pay my bills.” She claimed that they had set me several notices While we were on the phone, I noticed that the unit # on my address was incorrect! All previous correspondence had likely been returned I do take pride in paying bills on time, but I will not be paying these charges without written verification from TCS, *especially* since my primary care provider says that they have not sent anything to collections!
Even after paying the bill that had already been paid by my insurance company they still call or send out notices that I still owe something
They never invest the time or communicate with the original debt who submitted it in the first place to verify yes It has been paid
And they drag there feet on removing any negative marks from your credit report
MsW*** (which probably isn't her real name) is down right rude!!! First off they are calling me during work when I am not allowed to be on my personal cell phone at workIt just so happens that I was on my lunch when she calledMsW*** asked for me, and when I confirmed she asked me about a collection for a medical bill that I was unaware ofWhen I explained that I was unaware of the bill and was not going to pay, and that I was going to call them directly, she said well it will keep showing up on your credit report until you pay it, and I said that's fine I understandThats when things somehow went wrong she started getting an attitudetold me to pay my bills and hung up on meI called back asked what company it was she told me TCS and I asked her what her name was to make sure I was speaking to the same rude person from beforeOnce she confirmed it was her, I proceeded to tell her how rude she was and that I don't deserve to be treated like thisShe told me again that if I would pay my bills that I wouldn't be in this situationAt this point she was telling me that I wouldn't let her speak after she continuously tried interuppting, and going on and on about if I paid my billsI asked her to email me the collection information so I could contact the debtor directlyShe said she could not email that she could only mail it to the 33rd place addressTold her I don't live there anymore, and then she condescendingly barked "well do you want to change it then"RUDE RUDE RUDE!!!!! I will be contacting the debtor directly to find out if this is something that I even owe (since my insurance should have taken care of the bill)From reading all the other complaints it seems like this behavior is across the board for their employees, and incorrectly billing a patient for something that was already paid by the provider has happened beforeIF I owe it, I will pay it, however I will not be dealing with TCS to get this issue resolved, and I will also be letting the medical center know that the collections company they are using has horrible business ethics!! I will not even give them the chance to rectify the situation because it will just be a fake attempt at saving face
[redacted] was so rude! I have never been talked to like that before by anyone. He threatened me and when I tried to tell them I was going to have to research the $45.00 bill he Just talked over me. He said he wasn't rude and, "" you know whats rude is not paying yuor bills."" . I will not be doing anything for him but sending a registerd letter today telling him to only contact me by mail. and will send the proof to the hospital that the bill is in question.asked Mr. [redacted] to let me speak and when he would not I told him only to contact me by Mail and that's how he would here from me. I then hung up and he then called me back and then called and left a message at my parents home after I requested to cease calls
A representative of this Company called my business and asked to speak with a certain person. I advised that no one by that name worked at our facility. The man went in to a tirade insulting me and insinuating that I was hiding information. Very disturbing.
My experience with TCS has been horrifying - rude, derogatory, insulting and frankly quite childish - hanging up on me when I told the collector that I couldn't pay the entire balance at one time but that I would like to make payments. By the way, I called them, not the other way around. I am now seeking information on the actual owner of the company - I wonder if he/she even knows how the employees treat the debtors? I was in collections for nearly 10 years, and I always had good results treating people with respect, and accepting partial payments. This place should be investigated and likely shut down.
I have NEVER experienced anything this unpleasant in my life.
This business started calling me in November. Mr. N[redacted] left one message on my home phone stating he had a business matter to discuss with me. I did not know who he was so did not call him back. He had also been calling my cell but did not leave a message as to who he was or why he was calling.
He began to call two of my sons repeatedly telling them he needed to talk to me about a business matter. He then called my work and left the same message. When I called him he was immediately condescending and rude. He told me his calls were in regards to a 2012 medical bill, that I must have had an operation and that I hadn't paid. He referred to the medical business as his client and said that it was going to be taken to judgement. I said I would look into it, call my insurance company and the medical office to see what had happened. I asked him not to call my work (I am a teacher and it is not the front office staff's job to take my messages when I have a cell and home phone) or my sons while I was working on this. He continued to call my work EVERYDAY. He repeatedly called my cell phone and my sons phones. It was difficult for me to contact the business as it was Thanksgiving weekend. I finally got in contact with the office manager at the medical office and I paid them directly. He then called my husband and started berating him because I kept saying I'd pay and I hadn't. My husband would not let him speak because he was so rude. I called him to let him know I had paid. He was angry that I had paid the office and demanded a confirmation number. He said he would keep calling and attempting to collect until I provided it. I got the number, called Thunderbird Collection Specialists and left a message for him, stating that I would NOT talk to him again, ever.
As I stated I have never been treated so rudely. This was abusive and completely unprofessional. I cannot express in writing how this man made me feel. It was an awful experience for an old $200 bill that I didn't even know I had.