Capricorn Computer Services, Inc.

We appreciate your concern. We would like to be transparent and provide you with our policies for non-fuel buying customers.  For non-fuel buying customers who request service we charge $120 an hour plus tax and materials. The charge begins when the technician leaves the Taylor Energy office or...

the job prior and continues through when the job is completed at the customer's location.  After speaking with [redacted] listening to his dispute on the trip charge and reviewing the account, we went against our policy and credited the account $17.28. This brought the bill down to $185.59, which [redacted] happily paid.  We feel this is more than fair considering our policies. Please feel free to contact us directly if you need further clarification.