Capstone Homes, L.L.C.

Beginning with the initial involvement with Capstone Homes we have been misled and did not realize it until settlement. Some examples would be the size of counters, number of lights, electrical outlets, and other things. The main reason for this complaint is that since the initial walk through in April, 2013, the 30 day list which we e-mailed to the office and other issues that needed repairing, we have been ignored by [redacted] (Managing Partner), the office staff and contractors who were assigned to handle these repairs. Many of the repairs we were told were cosmetic since settlement date had passed. Even cracked woodwork that was only seen after moving in. It has now been almost 6 months since we settled and many of these concerns have not been addressed. We have issues with water in our crawl space well not draining and afraid of seeping into the crawl space, hollow ground around foundation, cracked siding and other things that Capstone is aware of. We were told at settlement not to call the office but to e-mail whatever problems we had. Since August all of our e-mails have been ignored by the office and [redacted] and we are still waiting for a response. This company does not deliver what it says it will and we are very disappointed as we know many in our neighborhood are. Hopefully you can be of assistance and help us have our new home in better shape. Thank you.