Undercounter lights don't work
After seeing so many negative comments about the under counter lighting I thought I should let the company know there is some sort of defect in the manufacturing of these lights, every time I put alkaline batteries in and go back to use the lights batteries die out without any use of the lights can the lights be replaced with ones that work..theses are top of the line batteries
led battery operated puck lights for undercounter operation Duracell batteries only last to minutes and supposed to last at least 20hours
called company said they do not guarantee the lights to last at all and I should complain to the store where I purchased them (Costco) they do not stand behind their productsagent telling me I should remove batteries every day (I have of these lights) which is not feasible take out batteries every day, yeah right they are delusional now I know better than to purchase products from this company please let all other merchants not to see this product as they do not stand behind it
Product broke at base...doesn't work after month
contacted customer service this afternoon concerning faulty productCustomer service personal named *** stated there was not anything the company could do about my problem with the productI asked to speak with a supervisor*** came back on the phone and stated that there was not a supervisor availableHe referenced that I could go on Amazon and purchase another lightHe did not give any other alternativeI purchased of these lights from Costco and this particular one is not goodI referenced that I wanted another sent to me but I did not want to leave a empty electrical hole in the front of my houseI want another light sent to me as a replacement and I will then return the defectiveThe representative was rude and not professional as he did not know what to do with my complaint about the productHe could not tell me of any other place except for Amazon that I could purchase the lightThe light on Amazon is
Undercounter lights don't work
After seeing so many negative comments about the under counter lighting I thought I should let the company know there is some sort of defect in the manufacturing of these lights, every time I put alkaline batteries in and go back to use the lights batteries die out without any use of the lights can the lights be replaced with ones that work..theses are top of the line batteries
led battery operated puck lights for undercounter operation Duracell batteries only last to minutes and supposed to last at least 20hours
called company said they do not guarantee the lights to last at all and I should complain to the store where I purchased them (Costco) they do not stand behind their productsagent telling me I should remove batteries every day (I have of these lights) which is not feasible take out batteries every day, yeah right they are delusional now I know better than to purchase products from this company please let all other merchants not to see this product as they do not stand behind it
Product broke at base...doesn't work after month
contacted customer service this afternoon concerning faulty productCustomer service personal named *** stated there was not anything the company could do about my problem with the productI asked to speak with a supervisor*** came back on the phone and stated that there was not a supervisor availableHe referenced that I could go on Amazon and purchase another lightHe did not give any other alternativeI purchased of these lights from Costco and this particular one is not goodI referenced that I wanted another sent to me but I did not want to leave a empty electrical hole in the front of my houseI want another light sent to me as a replacement and I will then return the defectiveThe representative was rude and not professional as he did not know what to do with my complaint about the productHe could not tell me of any other place except for Amazon that I could purchase the lightThe light on Amazon is