Captain Cruise and Crew

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: As stated in writing by the insurance company, Anthony Lipari and Associates have not provided any services on behalf of [redacted] and [redacted] , in particular to the repair and restoration of their home from fire damageAnthony Lipari and Associates are not owed any fees, and the attorney who serviced the homeowners by providing written correspondence on behalf of the homeowners as demanded by Anthony Lipari and Associates, NEVER agreed that any money is owed to Anthony Lipari and AssociatesThe last communication noted by Anthony Lipari and Associates was September **, at approximately 2:pm, to state that the contract between Anthony Lipari and Associates and homeowners [redacted] will not be dissolved, despite multiple requests in writingAll attempts to communicate with Anthony Lipari and Associates via telephone and the answering service have been ignoredAs the homeowners, we have questions regarding the process of restoring our home, and repairing the fire damageAs our public adjuster, representing us as homeowner to the insurance company, Anthony Lipari and Associates have failed to provide us with the assistance sought, and needed, but instead has only been concerned with obtaining their fee, and refusing to terminate a contract for potential "hold back" of payment from the insurance company, in which there is no guarantee that money will be received by the homeowners, as the contractor has refused to repair the home with a continual delay counted presently to almost a year after the fire which occurred January **, In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
As stated in writing by the insurance company, Anthony Lipari and Associates have not provided any services on behalf of *** and *** ***, in particular to the repair and restoration of their home from fire damageAnthony Lipari and Associates are not owed any fees, and the attorney who serviced the homeowners by providing written correspondence on behalf of the homeowners as demanded by Anthony Lipari and Associates, NEVER agreed that any money is owed to Anthony Lipari and AssociatesThe last communication noted by Anthony Lipari and Associates was September **, at approximately 2:pm, to state that the contract between Anthony Lipari and Associates and homeowners *** will not be dissolved, despite multiple requests in writingAll attempts to communicate with Anthony Lipari and Associates via telephone and the answering service have been ignoredAs the homeowners, we have questions regarding the process of restoring our home, and repairing the fire damageAs our public adjuster, representing us as homeowner to the insurance company, Anthony Lipari and Associates have failed to provide us with the assistance sought, and needed, but instead has only been concerned with obtaining their fee, and refusing to terminate a contract for potential "hold back" of payment from the insurance company, in which there is no guarantee that money will be received by the homeowners, as the contractor has refused to repair the home with a continual delay counted presently to almost a year after the fire which occurred January **, 2015.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

[redacted] & [redacted] hired the contractor of their own free will and accord. As discussed and agreed with [redacted] attorney, Anthony Lipari & Associates is still owed adjusting fees. Upon payment of such fees for services rendered release will be issued.