Initial Business Response /* (1000, 17, 2015/05/28) */
hello,we have spoke with customer and have resolved the issue,we have came to an agreement that the complaint was physical damage on there part but we would still resolve the issue by fixingi was out of town weeks and did not receive these
letters until 5/23/please do the necessary actions in confirming the matter is solved and case is closed in our favor,Thank you
Initial Consumer Rebuttal /* (2000, 19, 2015/06/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The owner contacted me and he was very nice and helped fixed the situationThey fixed my aux cord and I am very satisfied now
Initial Business Response /* (1000, 17, 2015/05/28) */
hello,we have spoke with customer and have resolved the issue,we have came to an agreement that the complaint was physical damage on there part but we would still resolve the issue by fixingi was out of town weeks and did not receive these
letters until 5/23/please do the necessary actions in confirming the matter is solved and case is closed in our favor,Thank you
Initial Consumer Rebuttal /* (2000, 19, 2015/06/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The owner contacted me and he was very nice and helped fixed the situationThey fixed my aux cord and I am very satisfied now