Sign in

Car Beyond Store

Sharing is caring! Have something to share about Car Beyond Store? Use RevDex to write a review
Reviews Car Beyond Store

Car Beyond Store Reviews (1)

Review: I ordered a product on 10/24/13 and was supposedly delivered to my home on 10/26/13. I have not received the product and when I called the store they said there was nothing they could do. I asked for a replacement item to be shipped to me and they said they could not do that as the USPS is responsible for the package. There was a $50 insurance attached to the item to ensure the delivery of the item. I asked for my credit card to be reimbursed the amount of the product and they proceeded to tell me they do not do this. I am supposed to wait for the USPS to refund me $50 when I paid an additional $13 for shipping. I would expect that for a supposed reputable company their customer service would be better and they would ship me a replacement item for the one I paid for in advance and never received.Desired Settlement: I would like to see a replacement item sent to me or for the $62.95 to be refunded to my credit card.

Business

Response:

I just checked with our shipping and customer service department. USPS system shows that the item was delivered on October 26th to the address given by the customer, it was by priority mail which includes insurance. According USPS policy the shipper can claim for the receiver if package is in transit or lost. However, it has to be receiver to claim (open the case) with USPS if it is showed “delivered”, USPS wouldn’t take shipper’s claim.

Please let me know if you need me to fax the delivery confirmation or any question you may have. Thank you.

Sincerely,

Check fields!

Write a review of Car Beyond Store

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Car Beyond Store Rating

Overall satisfaction rating

Description: Auto Parts & Supplies - New, Gift Shops, Novelties - Retail, Auto Customizing, Auto Seat Covers, Tops & Upholstery, Internet Shopping, Auto Service - Specialty Parts, Auto Perform, Race & Sport Equipment, Auto Accessories, Auto Floor Coverings

Address: 15982 North 78th Street Suite C, Scottsdale, Arizona, United States, 85260-1214

Phone:

Show more...

Web:

This website was reported to be associated with Car Beyond Store.



Add contact information for Car Beyond Store

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated