Car Corner

When they charge you over for a [redacted] and you know they are charging at the most on alot of lots or on the net the you find out that they only paid for itand not fix be for we got itthen they rase the price on it after weeks havingand me never saw it or even test drove it we got it

Initial Business Response / [redacted] (1000, 8, 2016/01/04) */ We have tried to contact [redacted] on both his phone numbers that he had left us, but he did not answer [redacted] bought the DOodge Avenger from us on July 24th, and the mechanical inspection came through to us as fully compliant, whereas a month later he stated there were problems arising from the vehicleWe took the vehicle in for re-inspection and the mechanic stated that the vehicle needed new struts (wheel alignment included)We spent $to have these issues rectified, when the vehicle left back on July 24th our inspection did not require any repairsIt is currently January of 2016, and he has since then had the vehicle for months (He called us back in December)This car lot has been here for years, and our customer service is our top priorityIf [redacted] is unhappy with the vehicle we are willing to re-open his file here and trade him out of it and put him into something he can be happy in Best Regards, Fred S [redacted] Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/01/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have the original mechanical inspection from car corner and it clearly states that the steering linkage is "non complaint" therefore beyond the struts and other repairs they they completed, the fact remains that the oil leaks were present from day one, and it seems that they are from the steering pumpNow if car corner is willing to open my file and trade my car for another which is fully complaint mechanically, and does not expect to make me pay the fees incurred like the sale commission and "documents" fees, then I will be happy to work with car corner on a resolutionI am seeking nothing more than a compliant vehicle which has the support of the company who sells itIf car corner can agree to this I am willing to withdraw my complaint Thank you [redacted] Final Consumer Response / [redacted] (2000, 16, 2016/01/13) */ Thank-you for your response, however I do accept the offer from "car corner" and did not want a refund, I just wanted some clarification as to the terms of re-opening my fileI respectively request that my answer to the "car corner" be one as "acceptable" or if it is easier just withdraw the complaint in its entirety Yours Truly, [redacted]

Got me my loan very quick and also into my vehicle

How mamy times do they have to call and ask a customer to come in because they are approved and everything is ready to go, just to find out nothing is approved and the vehicle is not as advertised and they are going to need a higher down payment because this other vehicle here doesn't quite the approval which they never had to begin with [redacted]

Thank you car corner. You made it possible for me and my kids to have our own car. they love it. Thanks again for working with me. You guys lived up to your promises and delivered a car to us. we appreciate your honesty.

This is simply among the best auto shops in northern NV regardless of specializationThe customer service is top notchTheir dedication to customer satisfaction is at a level that is very rare these daysThey truly want to see you leave happy and it shows The skill level is fantastic, and the service is prompt but never rushed, corners are never cutI came in with a very poorly running transmission and left with one that felt better than newPete is a great guy and I wish him nothing but luck and prosperity in the future as he's certainly earned itHis crew as well are skilled and considerateMy truck always comes back clean and the way I left it!

So I had real hard time finding financing for a vehicle I was lucky enough to stumble upon car corner in Edmonton They did an absolutely amazing job and getting me the vehicle that I wanted exactly Will is a fantastic salesman and went to bat for me Cindy who is the financing guru made me finally steps easy and enjoyable Thank you car corner I will definitely being sending anyone I know your way !

My experience dealing with Car Corner was amazing The guys are outstanding and went the extra mile to put me into a car I Love This is my second vehicle from Car CornerIn NovI received a call from them stating that I was approved for a new loanIt's all because of the efforts of Will, Al and Tony that I'm not only in a beautiful brand new vehicle but also at a lower interest rateThe payments are biweekly and are almost what I was paying previouslyOh I have to mention Cindy in the officeShe is Very cheerful and knowledgeable She explained everything throughly in regards to my loan, etc Thank you all and I'll definitely refer you to whoever I talk too!!! Dee

Initial Business Response /* (1000, 5, 2015/12/04) */
Contact Name and Title: Fred
Contact Phone:***
Contact Email:***@carcorner.ca
Spoke to *** and everything was resolvedYou are more than welcome to contact *** yourself if you need any further informationWe do
apologize as this is not the way Car Corner likes to conduct doing businessUnfortunately we were short staffed at the time and this fell through the cracks but we are committed to giving you 100% serviceWe do have this issue resolved and are now waiting for *** to come and get the fender fixedAgain, we are very sorry this has happenedIf you have any questions, please do not hesitate to contact us
Initial Consumer Rebuttal /* (2000, 7, 2015/12/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The issue is in the process of being resolved*** to have the fender replaced and installed.I will stay in contact with Fred until the issue has been completely resolved and the new fender has been replaced

I am so happy with my experience at Car Corner I talked to Tony a couple times on Friday and by Saturday I was driving my new vehicle homeI love the vehicle I believe that Tony went out of his way to make sure that I was getting a great interest rate even going back and forth with the bank to drop the my rate even more I am now saving 19% interest on my new SUV and he got me brand new tires and I have the winter tires and rims that were on it before
I had other car lots treat me like I didn't matter to them and I was even ignored by other lots where at Car Corner they cared
I will be returning to Car Corner when I trade my vehicle in and I will recommend to anyone to go there

Initial Business Response /* (1000, 8, 2016/01/04) */
We have tried to contact [redacted] on both his phone numbers that he had left us, but he did not answer. [redacted] bought the 2008 DOodge Avenger from us on July 24th, and the mechanical inspection came through to us as fully compliant,...

whereas a month later he stated there were problems arising from the vehicle. We took the vehicle in for re-inspection and the mechanic stated that the vehicle needed new struts (wheel alignment included). We spent $893.34 to have these issues rectified, when the vehicle left back on July 24th our inspection did not require any repairs. It is currently January of 2016, and he has since then had the vehicle for 5 months (He called us back in December). This car lot has been here for 70 years, and our customer service is our top priority. If [redacted] is unhappy with the vehicle we are willing to re-open his file here and trade him out of it and put him into something he can be happy in.
Best Regards,
Fred S[redacted]
Initial Consumer Rebuttal /* (3000, 10, 2016/01/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have the original mechanical inspection from car corner and it clearly states that the steering linkage is "non complaint" therefore beyond the struts and other repairs they they completed, the fact remains that the oil leaks were present from day one, and it seems that they are from the steering pump. Now if car corner is willing to open my file and trade my car for another which is fully complaint mechanically, and does not expect to make me pay the fees incurred like the sale commission and "documents" fees, then I will be happy to work with car corner on a resolution. I am seeking nothing more than a compliant vehicle which has the support of the company who sells it. If car corner can agree to this I am willing to withdraw my complaint.
Thank you
[redacted]
Final Consumer Response /* (2000, 16, 2016/01/13) */
Thank-you for your response, however I do accept the offer from "car corner" and did not want a refund, I just wanted some clarification as to the terms of re-opening my file. I respectively request that my answer to the "car corner" be one as "acceptable" or if it is easier just withdraw the complaint in its entirety.
Yours Truly,
[redacted]

I recently bought a SUV from Tony at Car Corner in Edmonton. He was fantastic to deal with! Actually all the workers there were friendly and inviting. I would recommend this place to anyone and everyone.
Buying a new SUV could be stressful, it was a fun and relaxing experience.

Excellent Service!
Carol

The letters have been sent to the specified email address. Thank you.

Owner avoids phone calls .. Gets his staff to make up stories that he's out .. Very frustrating !

When they charge you over 15000 for a 2010 [redacted] ... and you know they are charging 9500 at the most on alot of lots or on the net ... the you find out that they only paid 300 for it.... and not fix be for we got it..... then they rase the price on it after 2 weeks having.... and me never saw it or even test drove it we got it....

Recently bought a car from Car Corner....The experience was great....didn't feel pressured to buy until we found the right car for our needs. Larry and Tony were great to deal with. Tony got us a way better interest rate than we were paying although the payments are a bit higher than we hoped for. over all great experience

Contact Name and Title: [redacted]
Contact Phone: [redacted]
Contact Email: [redacted]@carcorner.ca
We do apologize for any misunderstanding in regards to the credit check however, our website does and has always informed our customers that a credit check will be pulled. ...

Due to the privacy act, we are unable to request [redacted] or [redacted] to removed the inquiry so we will provide the customer with a letter to send to [redacted] and [redacted] requesting to have our inquiry removed from his credit bureau. Following are the phone numbers for [redacted] and [redacted]. [redacted] - [redacted] and [redacted] - 1-[redacted]. The customer may contact me to inform me of an email address that we can send our letter to. Thank you

Initial Business Response /* (1000, 8, 2015/02/19) */
Hi I am the general manager at Carcorner this is the first I hear of this situation. I do remember the [redacted] we sold. I am going to address this situation. I apologize that when the customer called back I wish you would've asked to speak...

to a manager or general manager. If the vehicle comes with two keys we do give two keys but if they vehicle comes with one key we only give one key. [redacted] is no longer with Car Corner, our beliefs at Car Corner is to make sure every customer is 100% happy and satisfied with their purchase at Car Corner. I'm going to get a hold of the customer today and rectify the situation to make both parties happy.[redacted]

(The consumer indicated he/she DID NOT accept the response from the business.)
An email was sent to the the specifies email address on the 14th of June 2016 instructing them which email address to sent the letters to. No response has been received by the business.

Got me my loan very quick and also into my vehicle.