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Car Export America

1400 S Ocean Dr Apt 308, Hollywood, Florida, United States, 33019-2302

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Car Export America Reviews (%countItem)

Sent wire for a particular car, said it was unavailable to choose another, but every one the same price or lower is not available want me to send more
Sent wire to Car Export America on Monday, January 20, they said they received it onThursday, it was for a 2018 Infiniti Q50. They get the cars off *** and charge more for shipping, etc. They ell me that isn't available, choose another car, sent me 4 options, I might like, I say I want the one I don't have to send any more money, of course that isn't available. They turn around and say they purchased the more expensive one and I must send more money, or I won't get my money back for months and have to pay $50 storage a day until they get it sold. I believe I was totally scammed! I am 65, just went through the worst hurricane of my life, only to be scammed! I lost my car from the hurricane and have been with out a car already for 5 months.

Desired Outcome

I either want a car sent that I approve of equal value or my money back.

Car Export America Response • Jan 31, 2020

Very surprised with a complaint as we discussed everything with customer at least 10 times. We export cars to our customers worldwide and buying them from private owners from different sources. We work for a fee of course. Customer wired money for a particular car and while funds on the way the seller became non responsive. Informed customer and offered other more expensive car with low mileage, it was $3,500 difference and customer asked for additional discount which was provided which was only $2,500 as car is practically new 2019 with only 7K miles. Yesterday customer said he is OK to pay the difference but only when he sees the shipping documents and confirmation of the car delivery to the port, Car Export America agreed with that and now we see this complaint. We offered customer a few different options as well as an option to sell this car and provide a refund upon sale, but he keep changing his stories from all happy with to dont want anything. He is totally inconsistent with his demands and change them every other hour. We will deliver his car to the port as informed on Feb 6th and expect phis final balance after that. I am attaching his email confirming our position where he says yes he accept it all.

Customer Response • Feb 03, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
As long as I get the 2019 Infiniti Q50 that is of equal value as stated along with all the appropriate original documentation fedexed to me, and the booking number and bill of lading, and title, with my name on it, emailed to me I can live with that.

Car Export America stole my Craigslist ad and placed it as their own.
Car Export America stole my Craigslist ad for my 1977 Pontiac Firebird, pictures and all, and are advertising it as their vehicle for sale. They reworded my ad and also increased the amount of the vehicle by $3,000.00. I did not authorize nor contract with this company in any way to sell my vehicle. I have an email exchange with them, as well as my Craigslist ad and their ad. They are trying to sell a vehicle for which they do not have authority to do. They actually placed a "stock number" on my car!

Desired Outcome

I want my ad deleted from their website. Their business should be shut down so that they cannot scam the public further.

Car Export America Response • Aug 22, 2019

Hello ***, we don't steal anything, once you post anything on anywhere on the web it is not your property anymore and belongs to internet community. Our mission is to help out of US buyers to safely buy and import cars from US worldwide and we are here to help them. If we have inquiry from overseas we contact the owner to buy a car (which benefit you) and then pay the owner and ship and we even do customs clearance at destination, so it is win/win for everyone. Out of US buyers need local help to deal with US car sellers as they dont know the purchase and shipping process and this is why we are here to assist. I hope this helps!

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Address: 1400 S Ocean Dr Apt 308, Hollywood, Florida, United States, 33019-2302

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