Complaint: [redacted] I am rejecting this response because: My father never called and screamed at anyone at [redacted] nor the shopThe shop manager, ***, confirmed this as well when I was on siteThe alignment was off far too much to be due to a pot home and the street does not have any significant damage near the shopI do not trust the non visible work to be accurate and I am still requesting a third party to validate the work due to this in addition to the rudeness and unprofessional behavior of their owner Regards, [redacted]
I am looking for a refund for the money I paid to Car Kraft which amounts to $due to the lack of professionalism in addition to the poor work that they have done on my carTo this day, my car has been back two times and yet a third time is still required being they have not been able to properly perform the repairs on my vehicle
Complaint: [redacted] I am rejecting this response because: When my car was brought in, it should have been fixed right the first timeI should not have to take time out of my schedule in order to allow for multiple repairs for their shoddy workAdditionally, Mr [redacted] is rude, condescending, and tries to become confrontational every time I enter his place of businessIt is to the point I almost do not feel comfortable being in the same vicinity as himThe last interaction he kept trying to bait me into yelling at himWhen I kindly asked him to walk away, he continued to badger meA reputable business should have checks and balances put into place so a customer should not have to bring his car back multiple times and no less be blamed for it as Mr [redacted] holds me accountable for the improper repairsDue to all of this, I am still requesting a refund for all funds paid to Car Kraft in the amount of $due to the improper service I have received on my car and the continued harassment I receive every time I bring my car there Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: My father never called and screamed at anyone at [redacted] nor the shopThe shop manager, ***, confirmed this as well when I was on siteThe alignment was off far too much to be due to a pot home and the street does not have any significant damage near the shopI do not trust the non visible work to be accurate and I am still requesting a third party to validate the work due to this in addition to the rudeness and unprofessional behavior of their owner Regards, [redacted]
I am looking for a refund for the money I paid to Car Kraft which amounts to $due to the lack of professionalism in addition to the poor work that they have done on my carTo this day, my car has been back two times and yet a third time is still required being they have not been able to properly perform the repairs on my vehicle
Complaint: [redacted] I am rejecting this response because: When my car was brought in, it should have been fixed right the first timeI should not have to take time out of my schedule in order to allow for multiple repairs for their shoddy workAdditionally, Mr [redacted] is rude, condescending, and tries to become confrontational every time I enter his place of businessIt is to the point I almost do not feel comfortable being in the same vicinity as himThe last interaction he kept trying to bait me into yelling at himWhen I kindly asked him to walk away, he continued to badger meA reputable business should have checks and balances put into place so a customer should not have to bring his car back multiple times and no less be blamed for it as Mr [redacted] holds me accountable for the improper repairsDue to all of this, I am still requesting a refund for all funds paid to Car Kraft in the amount of $due to the improper service I have received on my car and the continued harassment I receive every time I bring my car there Regards, [redacted]