Mrs [redacted] ,I'm sorry you are having these issues with your vehicle, but as explained to you, your service contract is through [redacted] ***, not Car N GoI have attached the contract that was signed on 12/3/stating that Car N Go is selling the vehicle and that you opted for the extended service contractIn case you dont have the number to the service contract company, it is [redacted] As explained, if the problems you are having are covered under the service contract, they will direct you on where to go.Best Regards, [redacted] ***
Revdex.com:I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.There was no offer made I want my husband to be refunded Perhaps I used the wrong wording using an expression (NOT to be taken literal) of "under the hood." I am not a mechanic nor am I mechanically inclined Those that are, the mechanic(s), that worked on the truck to locate the problem that caused my brakes to not function properly determined it was due to the piece installed that (as indicated in the response) "became unattached." To say I was, "Pointing the finger at the last person that worked on her vehicle to resolve all her mechanical issues" is insulting There was NO PROBLEM with my brakes I did not have a mechanical issue My brakes were not serviced or replaced The piece from the remote start that had become unattached and moved was in the way It was removed and my brakes worked fine Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] ***
Mrs [redacted] ,I'm sorry you are having these issues with your vehicle, but as explained to you, your service contract is through [redacted] ***, not Car N GoI have attached the contract that was signed on 12/3/stating that Car N Go is selling the vehicle and that you opted for the extended service contractIn case you dont have the number to the service contract company, it is [redacted] As explained, if the problems you are having are covered under the service contract, they will direct you on where to go.Best Regards, [redacted] ***
Revdex.com:I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.There was no offer made I want my husband to be refunded Perhaps I used the wrong wording using an expression (NOT to be taken literal) of "under the hood." I am not a mechanic nor am I mechanically inclined Those that are, the mechanic(s), that worked on the truck to locate the problem that caused my brakes to not function properly determined it was due to the piece installed that (as indicated in the response) "became unattached." To say I was, "Pointing the finger at the last person that worked on her vehicle to resolve all her mechanical issues" is insulting There was NO PROBLEM with my brakes I did not have a mechanical issue My brakes were not serviced or replaced The piece from the remote start that had become unattached and moved was in the way It was removed and my brakes worked fine Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] ***