Car Now Acceptance Company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
I have proof that my account was mishandled and I fear that any further business with Cnac will be further detrimental to my credit and well being

In his original complaint, Mr. [redacted] indicated that the CNAC franchise had misreported his account to the credit agencies and that CNAC was hurting his credit.  Per management, Mr. [redacted]'s credit report was pulled in an attempt to verify his statement of misreporting the account to the credit agencies.  It was discovered that his account was showing current, open and as agreed.Thanks,J.D. Byrider/CNAC Customer Service

In
the case of [redacted], we have reviewed this matter with the full cooperation
of the J.D. Byrider/CNAC franchise in question. 
Mr. [redacted] is upset regarding his account.  Mr.
[redacted] purchased a 2002 Dodge Intrepid on June 13, 2013 from the J.D. Byrider
franchise located in...

Euclid, OH.  In
November 2015, Mr. [redacted] notified CNAC that his vehicle had been stolen and
wrecked.  Subsequently, the vehicle was deemed a total loss.  Per management, CNAC accepted $3,229.04 from
Mr. [redacted]’s insurance provider.  Contrary to Mr. [redacted]’s original complaint,
his account is not paid in full.  Mr.
[redacted] should be aware that there is still a remaining balance.  CNAC is willing to settle the account for
$500, the amount of Mr. [redacted]’s insurance deductible.  The J.D. Byrider/CNAC franchise denies
mishandling Mr. [redacted]’s account in any way.J.D. Byrider strives to
achieve the satisfaction of each and every customer.  The J.D. Byrider/CNAC franchise was sorry to
learn of Mr. [redacted]’s dissatisfaction as expressed in his complaint to your
office.  At this time, it is recommended
that he contact CNAC management directly [redacted] to discuss his options
regarding the account.  The J.D.
Byrider/CNAC franchise will continue to accommodate Mr. [redacted] to the best of
their abilities, and hopes to move forward amicably in their relationship with
him.Thanks,J.D. Byrider/CNAC Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I feel that individuals manipulated my credit report. I now have worse credit than when I started the loan. They have taken all my money and ruined my credit score.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]