Ali provided terrible service and questionable trustworthiness We contacted him about a listed truck we were interested in When a Carfax report was requested, excuses were offered for why that wasn't readily available Two days later after more calls, we reached Wendy who was helpful and quickly Emailed us the Carfax report Next we submitted an online loan application to Ali and let him know we would be driving about miles to come inspect the truck, and if satisfied with its condition buy it Today we arrived, inspected the truck and test drove it A placard on the windshield states that an point safety inspection had been completed We asked to see a record of the inspection Ali retreated to his office, appeared to be looking for a record of the inspection, and then told us he could not find a record He then offered some poor excuses such as; "We just got the truck." (as if there hadn't been time yet to do the inspection they claim has already been done), or "We encourage everyone to get a third party inspection done." (at their own expense) (and as if they don't need to document they did the point inspection.) We liked the truck a lot and were ready to buy it if there was a detailed checklist record of a thorough inspection I called a Toyota dealer miles away and found out that they could perform a full inspection for $ Since Ali was exhibiting at best - poor record keeping, (and possibly fraudulent advertising) we asked if he was willing to deduct the $from the $19,purchase price He stubbornly refused and when we pointed out how unreasonable this was he announced, "THE VEHICLE IS NO LONGER FOR SALE!" No thank you Ali for wasting hours of travel time for us and miles worth of fuel
Ali provided terrible service and questionable trustworthiness We contacted him about a listed truck we were interested in When a Carfax report was requested, excuses were offered for why that wasn't readily available Two days later after more calls, we reached Wendy who was helpful and quickly Emailed us the Carfax report Next we submitted an online loan application to Ali and let him know we would be driving about miles to come inspect the truck, and if satisfied with its condition buy it Today we arrived, inspected the truck and test drove it A placard on the windshield states that an point safety inspection had been completed We asked to see a record of the inspection Ali retreated to his office, appeared to be looking for a record of the inspection, and then told us he could not find a record He then offered some poor excuses such as; "We just got the truck." (as if there hadn't been time yet to do the inspection they claim has already been done), or "We encourage everyone to get a third party inspection done." (at their own expense) (and as if they don't need to document they did the point inspection.) We liked the truck a lot and were ready to buy it if there was a detailed checklist record of a thorough inspection I called a Toyota dealer miles away and found out that they could perform a full inspection for $ Since Ali was exhibiting at best - poor record keeping, (and possibly fraudulent advertising) we asked if he was willing to deduct the $from the $19,purchase price He stubbornly refused and when we pointed out how unreasonable this was he announced, "THE VEHICLE IS NO LONGER FOR SALE!" No thank you Ali for wasting hours of travel time for us and miles worth of fuel