Complaint: [redacted]
I am rejecting this response because:Like I said, my car was taken back twice and kept by their mechanic for over15 days overall, and nothing would be fixed when it was returned. I feel the dealership maliciously did this so they could expire my 15 day lemon law rule and the real underlying issues never got resolved. The first time my car was returned to me the check engine light was off for 3 days, just long enough to get it passed at [redacted] ([redacted]) they sent me to. That business by the way is contracted by Car & Truck Gallery to check and pass all its vehicle's. My car was returned to me on 12/15/2016 from the first mechanic vist and the date on the attached copy of the emissions test is 12/16/2015, one day after I got my car back. Now the kicker is I signed my contract on 12/01/2015 and drove it 4 days with a leaking power steering pump, noisy bad blower fan and the check engine light on when I returned it the first time, and it was kept for 10 days!!! I returned my car on 12/19/15 with the Check Engine Light problem and noisy blower fan, only the power steering leak was fixed in them 10 days that's not right. The second time my car wasn't returned to me till 12/22/2015 and again, with the issue's unresolved. The salesman Bob B[redacted] did not honor his promises of getting this issue fixed and is a dishonest salesman and the owner James Z[redacted] told me he put over $4000.00 in work on my car, prior to me buying it, for elecrical problems and I feel this check engine light issue is something to do with this on going problem and I am seeking justice in this matter.....
Regards,
[redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]
Complaint: [redacted]
I am rejecting this response because:Like I said, my car was taken back twice and kept by their mechanic for over15 days overall, and nothing would be fixed when it was returned. I feel the dealership maliciously did this so they could expire my 15 day lemon law rule and the real underlying issues never got resolved. The first time my car was returned to me the check engine light was off for 3 days, just long enough to get it passed at [redacted] ([redacted]) they sent me to. That business by the way is contracted by Car & Truck Gallery to check and pass all its vehicle's. My car was returned to me on 12/15/2016 from the first mechanic vist and the date on the attached copy of the emissions test is 12/16/2015, one day after I got my car back. Now the kicker is I signed my contract on 12/01/2015 and drove it 4 days with a leaking power steering pump, noisy bad blower fan and the check engine light on when I returned it the first time, and it was kept for 10 days!!! I returned my car on 12/19/15 with the Check Engine Light problem and noisy blower fan, only the power steering leak was fixed in them 10 days that's not right. The second time my car wasn't returned to me till 12/22/2015 and again, with the issue's unresolved. The salesman Bob B[redacted] did not honor his promises of getting this issue fixed and is a dishonest salesman and the owner James Z[redacted] told me he put over $4000.00 in work on my car, prior to me buying it, for elecrical problems and I feel this check engine light issue is something to do with this on going problem and I am seeking justice in this matter.....
Regards,
[redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]