Carby Insurance Agency

Initial Business Response /* (1000, 8, 2015/09/14) */
Mr ***,
You have two different issues, one is the mitigation involving the personal home insurance your requestedThe mitigation that you had performed was one requirement of FarmersYour home did not pass underwriting due to several
issues
The commmercial policy that automatically renewed required that you send a letter to cancel that policy
Since no request has been received the policy renewedI am requesting that due to this erroneous complaint *** flat cancel the policy and remove the collection process
Please send a letter requesting that *** cancel policy XXXXXXXXX effective 4-23-
Initial Consumer Rebuttal /* (3000, 10, 2015/09/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
First the mitigation response is completely false*** direct the mitigation work without knowledge of the requementsWhen pressed for the published docments for this requirement *** had none and we cancelled all policies with *** including the commercial oneBecause of the lack of proper knowledge in this matter and the $out of pocket expense with no benefit
Final Consumer Response /* (4200, 22, 2015/10/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This response will not be accepted until the collection action has been removed from all reporting Credit Agency's
Final Business Response /* (4000, 27, 2015/11/23) */
Per the document that has previously been attachedThe collection has been reversed and there is nothing due on the account