Cardinal Dental

Both checks have been in the bank for days so I think we can safely say they won’t bounceCase closed, should have come to the Revdex.com the 1st of February when I first called her & she thought I was kidding herShe actually withheld my money from May 11, until March 22, 2017, totally unacceptable [redacted]

*** *** had two porcelain veneers completed on May, Prior to the treatment being done she had signed Cardinal Dentals financial policy and been shown a treatment plan showing the estimated patient payment, estimated insurance payment, and estimated insurance adjustment
Below the breakdown of the estimated numbers there is a paragraph explaining how all of this is just an estimate, any leftover balance after payment or non payment from the insurance company will be due by the patientThe day of treatment *** paid her estimated co payment of $The claim was sent and filed with her dental insurance ***After reviewing the claim *** issued no payment for the dental services due to the two veneers not being deemed medically necessaryPer the explanation of benefits sent directly from *** PPO dentists are not required to accept the PPO discounted rates for non-covered services leaving the patient responsibility for the dental treatment $2,Cardinal Dental is not in violation of MO state law, we did just as ***'s dental insurance company told us to do I have attached a copy of the EOB, the treatment plan, and the signed financial policy for your reference*** *** was sent many statements and was given months to take care of her past due balanceI personally explained to *** and her husband why the balance was due to us and per the explanation of benefits from her insurance company we do not have honor the estimated insurance adjustment shown to her on the treatment plan due to insurance deeming the veneers not necessary due to no present decay or traumatic injury caused to the teeth, and that the insurance company was unable to provide benefits for the veneers*** still refused to pay and said that the most she would be would be the estimated insurance payment per the treatment plan of $I again explained why she owes us the full cost of the veneers per the eob and that if we did not receive payment within a few months the account would be sent to collectionsShe stood firm on not paying more than $She also threatened the office and said that she will sue us and that she highly suggests we take the deal of her paying $and writing off the rest of the balance from the veneersI told her that we are not going to do thatWe provider her with a service, that she has zero clinical complaints about, and she is responsible to pay the remaining bill*** then had her husband come into the office to see if he could get us to write off the balance from her veneersI once again explained why the balance is truly due to us and even printed the EOB to let him read the comments and decision made by the insurance companyHe was extremely rude and said that he and his wife would 100% not pay one more dime than $Let him know that we are not accepting that offer and the entire left over balance from the veneers would need to be paid to the office to avoid the account being placed in collectionsHe then told me to let the Drknow that none of her staff knows what they are doing and that she might want to try hiring a staff that is not incompetentNext he told me that if the office sends the account to collections that he can promise that the office will be sued by them because him and his wife has thousands and thousands of dollars to blow if need be so if the office was smart we would just take the deal of letting him pay $and write off the rest and call it a dayAdvised him that I was not going to take that deal and if the account did not receive payment very quickly we would have to place the account in collectionsThe office gave it a few weeks hoping to receive payment on the account before having to send it to collectionsPayment was not received so the account was sent to collections March, in the total of $2, Past due balance was: $1579.9040% collection fee added: $631.96Total amount due before patient can be seen in office: $2,211.86Thank You, Cardinal Dental

Both checks have been in the bank for 5 days so I think we can safely say they won’t bounce. Case closed, should have come to the Revdex.com the 1st of February when I first called her & she thought I was kidding her. She actually withheld my money from May 11, 2016 until March 22, 2017, totally...

unacceptable. [redacted]