We will be sending someone out there within the next or days to get the roof taken care of and not this weekend but next weekend if the weather is suitable we will send someone out to power wash the deck and re stain it I understand your frustrate and and I know you don't care but I've had major surgeries this year I've been dealing with my office manager has been off for weeks she thought that to repair had been taken care of it will be taken care of thank you very much
Revdex.com: I have reviewed the response made by the business in reference to complaint ID , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.I understand that the leak and deck cannot be addressed during inclement weather, however the suggestion that these issues must wait on other projects is not acceptableThe repairs have been waiting for too long already If the job had been completed properly in the first place there would be no need for repairsThe ceiling work in the spare room only exists because the original job and the follow up job were not done properly The deck was not done properly either The preparation on the deck surfaces was non-existent It needs prepared and then stained as the original estimate details The preparation now will involve stripping of the paint that has not peeled off already and then the chemical prep that was detailed followed by staining The estimate I am looking at for that to be done before the botched job is $If it costs more now that is not my responsibility as the job was accepted with the entire roofing, guttering job, but was not done properlyI have never heard from the project manager that was to call me a month ago according to the office manager I am the one who initiates all contacts.Regard [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this response/resolution is satisfactory to me NS believes he care of the leak this evening We talked on the phone and he left a note about next steps I will call the office manager tomorrow to discuss the deck timing and the ceiling repair Sorry that you have struggled physically this year I am sure it makes your administrative duties very difficult My wife is still on a vent Working full time and going to see her and following up on necessary insurance and medical matters can be time consuming and draining Regards, [redacted]
We know this needs to be taken care of we have been overwhelmed with the rain and other on going projects it is going to be taken care of and I thought that it had been taken care of our office manager has been off for weeks she is the one usually handles this we will get it taken care of as soon
as possible the cost was given on the deck of $from the insurance company so we will see what we cabout the deck thank you very much
Hello here is the completion certificate for *** ***If you have any questions please do not hesitate to call 765-216-Thanks, Donyale Office Manager Cardinal Construction LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID , and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I understand that the leak and deck cannot be addressed during inclement weather, however the suggestion that these issues must wait on other projects is not acceptable. The repairs have been waiting for too long already. If the job had been completed properly in the first place there would be no need for repairs. The ceiling work in the spare room only exists because the original job and the follow up job were not done properly. The deck was not done properly either. The preparation on the deck surfaces was non-existent. It needs prepared and then stained as the original estimate details. The preparation now will involve stripping of the paint that has not peeled off already and then the chemical prep that was detailed followed by staining. The estimate I am looking at for that to be done before the botched job is $283.45. If it costs more now that is not my responsibility as the job was accepted with the entire roofing, guttering job, but was not done properly. I have never heard from the project manager that was to call me a month ago according to the office manager. I am the one who initiates all contacts.Regard
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me. NS believes he care of the leak this evening. We talked on the phone and he left a note about next steps. I will call the office manager tomorrow to discuss the deck timing and the ceiling repair. Sorry that you have struggled physically this year. I am sure it makes your administrative duties very difficult. My wife is still on a vent. Working full time and going to see her and following up on necessary insurance and medical matters can be time consuming and draining.
Regards,
[redacted]
We will be sending someone out there within the next 3 or 4 days to get the roof taken care of and not this weekend but next weekend if the weather is suitable we will send someone out to power wash the deck and re stain it I understand your frustrate and and I know you don't care but I've had 4 major surgeries this year I've been dealing with my office manager has been off for 3 weeks she thought that to repair had been taken care of it will be taken care of thank you very much
We will be sending someone out there within the next or days to get the roof taken care of and not this weekend but next weekend if the weather is suitable we will send someone out to power wash the deck and re stain it I understand your frustrate and and I know you don't care but I've had major surgeries this year I've been dealing with my office manager has been off for weeks she thought that to repair had been taken care of it will be taken care of thank you very much
Company states they have been in communication with the customer and are working with them to make certain this is completed to their satisfaction
Revdex.com: I have reviewed the response made by the business in reference to complaint ID , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.I understand that the leak and deck cannot be addressed during inclement weather, however the suggestion that these issues must wait on other projects is not acceptableThe repairs have been waiting for too long already If the job had been completed properly in the first place there would be no need for repairsThe ceiling work in the spare room only exists because the original job and the follow up job were not done properly The deck was not done properly either The preparation on the deck surfaces was non-existent It needs prepared and then stained as the original estimate details The preparation now will involve stripping of the paint that has not peeled off already and then the chemical prep that was detailed followed by staining The estimate I am looking at for that to be done before the botched job is $If it costs more now that is not my responsibility as the job was accepted with the entire roofing, guttering job, but was not done properlyI have never heard from the project manager that was to call me a month ago according to the office manager I am the one who initiates all contacts.Regard [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this response/resolution is satisfactory to me NS believes he care of the leak this evening We talked on the phone and he left a note about next steps I will call the office manager tomorrow to discuss the deck timing and the ceiling repair Sorry that you have struggled physically this year I am sure it makes your administrative duties very difficult My wife is still on a vent Working full time and going to see her and following up on necessary insurance and medical matters can be time consuming and draining Regards, [redacted]
We know this needs to be taken care of we have been overwhelmed with the rain and other on going projects it is going to be taken care of and I thought that it had been taken care of our office manager has been off for weeks she is the one usually handles this we will get it taken care of as soon
as possible the cost was given on the deck of $from the insurance company so we will see what we cabout the deck thank you very much
Hello here is the completion certificate for *** ***If you have any questions please do not hesitate to call 765-216-Thanks, Donyale Office Manager Cardinal Construction LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID , and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I understand that the leak and deck cannot be addressed during inclement weather, however the suggestion that these issues must wait on other projects is not acceptable. The repairs have been waiting for too long already. If the job had been completed properly in the first place there would be no need for repairs. The ceiling work in the spare room only exists because the original job and the follow up job were not done properly. The deck was not done properly either. The preparation on the deck surfaces was non-existent. It needs prepared and then stained as the original estimate details. The preparation now will involve stripping of the paint that has not peeled off already and then the chemical prep that was detailed followed by staining. The estimate I am looking at for that to be done before the botched job is $283.45. If it costs more now that is not my responsibility as the job was accepted with the entire roofing, guttering job, but was not done properly. I have never heard from the project manager that was to call me a month ago according to the office manager. I am the one who initiates all contacts.Regard
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me. NS believes he care of the leak this evening. We talked on the phone and he left a note about next steps. I will call the office manager tomorrow to discuss the deck timing and the ceiling repair. Sorry that you have struggled physically this year. I am sure it makes your administrative duties very difficult. My wife is still on a vent. Working full time and going to see her and following up on necessary insurance and medical matters can be time consuming and draining.
Regards,
[redacted]
Company states they have been in communication with the customer and are working with them to make certain this is completed to their satisfaction.
We will be sending someone out there within the next 3 or 4 days to get the roof taken care of and not this weekend but next weekend if the weather is suitable we will send someone out to power wash the deck and re stain it I understand your frustrate and and I know you don't care but I've had 4 major surgeries this year I've been dealing with my office manager has been off for 3 weeks she thought that to repair had been taken care of it will be taken care of thank you very much