Cardinal Lawn Care LLC

[redacted] Called Cardinal Lawn Care on 8/29/from [redacted] , This number has been verified by the phone company to previously belong to [redacted] (She no longer owns this phone number)We quoted her a price of $to cut her grass every other weekShe agreed to the pricingShe then gave her credit card information via a PCI compliant method for collecting a credit cardHer first date of service was 9/7/We bill credit cards that are on file at time of serviceHer credit card was billed on 9/7/for $We use a program in our trucks that GPS stamps phone locations when the technicians clock into a jobAll of the clock in dates for service (9/7, 9/19, 9/30, 10/15, and 11/10) all have a GPS time stamp that matches her addressThe GPS time stamp, was there at her house, on average for minutesThe dates that her card was billed do not match up exactly to the service dates because her card was consistently deniedOur program tries billing credit cards daily until they are approvedWe tried contacting Ms [redacted] on 9/19, and 10,to no avail because the cell phone number that she had originally given us was not in service any longerWe charged her card on 11/23/for $80, which is what she owed for mowingsShe then started calling on 11/11/11,25, 11/26, 11/I received all voicemails when we reopened from thanksgiving break on Monday 11/I returned her call on 11/as soon as I heard the voicemails.All of the voicemails are saved on our server and will be for evidence of no wrong doingThe Voicemails started off wondering why we charged her card $and not $The voicemails left on 11/stated that she had never called in to request service and that we had stolen her credit card and she was calling the policeWe will not refund money for services that have already been providedOur professional relationship with Ms [redacted] is overWe will not be refunding money for services requested and performed

[redacted] Called Cardinal Lawn Care on 8/29/2016 from [redacted], This number has been verified by the phone company to previously belong to [redacted] (She no longer owns this phone number). We quoted her a price of $40 to cut her grass every other week. She agreed to the...

pricing. She then gave her credit card information via a PCI compliant method for collecting a credit card. Her first date of service was 9/7/2016. We bill credit cards that are on file at time of service. Her credit card was billed on 9/7/2016 for $40. We use a program in our trucks that GPS stamps phone locations when the technicians clock into a job. All of the clock in dates for service (9/7, 9/19, 9/30, 10/15, and 11/10) all have a GPS time stamp that matches her address. The GPS time stamp, was there at her house, on average for 24 minutes. The dates that her card was billed do not match up exactly to the service dates because her card was consistently denied. Our program tries billing credit cards daily until they are approved. We tried contacting Ms. [redacted] on 9/19, and 10,15 to no avail because the cell phone number that she had originally given us was not in service any longer. We charged her card on 11/23/2016 for $80, which is what she owed  for 2 mowings. She then started calling on 11/23. 11/24. 11,25, 11/26, 11/27. I received all 7 voicemails when we reopened from thanksgiving break on Monday 11/28. I returned her call on 11/28 as soon as I heard the voicemails.All of the voicemails are saved on our server and will be for evidence of no wrong doing. The Voicemails started off wondering why we charged her card $80 and not $40. The voicemails left on 11/27 stated that she had never called in to request service and that we had stolen her credit card and she was calling the police. We will not refund money for services that have already been provided. Our professional relationship with Ms. [redacted] is over. We will not be refunding money for services requested and performed.

Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@Cardinal-Lawn.com
We send monthly invoices. The customer has failed to pay a single invoice all summer. We have written communication with the customer that she was sending a payment on this date, then that date....

Its been 5 months of non payment. Customer is in default and will be taken to court if not paid in full.