Cardinals Auto Group

I gave the customer two options one in which was to just leave the deposit which would be refundable since she wasn't taking the vehicle or two sign the contracts and proceed with the loan and she would take delivery of the vehicle once it was readyShe wanted to take the vehicle that night but it needed two front tires and being that she had her daughter we didnt want to expose any danger for them, so then she wanted proceeded with the loan signed the contracts in which she has copies as well as I have the originals that [redacted] received upon proceeding with the loan, as stated on the Az General Attorney's website its up to the dealers discrepancy to return a deposit once a contract has been signedWe are able to provide you with the originals or copiesIf any further questions please feel free to contact us or [redacted]

months ago I bought a infinity mfrom Cardinals Auto GroupThe vehicle Accident system and Engine control Module went bad in it a few months laterThe sales person at the time named Junior made promises to me and my wifeI also took the car back to them to fix a systemThey charged me $cash because they don't accept credit or debit cards which is oddLong story short, the AC went out again weeks laterI was told initially by the mechanic that the AC compressor was new and had a warrantyTo get a second opinion I took it to a licensed AC repair companyThey informed me that nothing in the AC system was newI then confronted the mechanic about it and he said he would not fix it because someone else looked at itI also asked him for a receipt several times and told me he wouldn't give me a receipt for the $I paid him and hung up in my faceHe started calling me a liar and being very rudeI would not buy a car from themThey will lie to you and scam you on work they claim they do on your carMy vehicle no longer works after just months of having itPlease do not trust or buy from Them

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that the response was absolutely fraudulentI was told by the manager that there was NO extended warranty that they offered however in the response they mentioned that an extended warranty was offeredwhen I was in the office I was argued down that one was NOT avail for me to purchaseThe car was not fully inspected as it was promisedI will seek Legal counsel with this issue so I advise that this claim stay UNRESOLVED
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The day you came in the office you stormed off with the wrong paper work while I was trying to tell you that the folder that you took off the desk was not the correct paper work and the envelop I was trying to hand you were your copies of the correct paper work that you and I signed but I was ignored *** *** received the original inked signed contracts that both of us signed and I can provide you with those copies and show you the originals which *** sent back via ***

The vehicle was sold as is with a 15 day 500 mile power-train warranty, prior to signing the contracts he was offered an extended warranty along with the purchase and the customer refused to purchase the warranty, The customer came in after the 15 days and the 500 miles was up and we offered to help...

him by not charging him any labor as long as he would bring the parts we needed and he refused.

I gave the customer two options one in which was to just leave the deposit which would be refundable since she wasn't taking the vehicle or two sign the contracts and proceed with the loan and she would take delivery of the vehicle once it was ready. She wanted to take the vehicle that night but it...

needed two front tires and being that she had her daughter we didnt want to expose any danger for them, so then she wanted proceeded with the loan signed the contracts in which she has copies as well as I have the originals that [redacted] received upon proceeding with the loan, as stated on the Az General Attorney's website its up to the dealers discrepancy to return a deposit once a contract has been signed. We are able to provide you with the originals or copies. If any further questions please feel free to contact us or [redacted]

The contract is not even signed. I have all of the BLANK paperwork, including the contract the business is speaking of. Again, I was told my money is refundable until I drive off the lot with the vehicle.. which NEVER happened! The registration for the vehicle is even BLANK!

6 months ago I bought a 2006 infinity m35 from Cardinals Auto Group. The vehicle Accident system and Engine control Module went bad in it a few months later. The sales person at the time named Junior made false promises to me and my wife. I also took the car back to them to fix a system. They charged me $580 cash because they don't accept credit or debit cards which is odd. Long story short, the AC went out again 2 weeks later. I was told initially by the mechanic that the AC compressor was new and had a warranty. To get a second opinion I took it to a licensed AC repair company. They informed me that nothing in the AC system was new. I then confronted the mechanic about it and he said he would not fix it because someone else looked at it. I also asked him for a receipt several times and told me he wouldn't give me a receipt for the $580 I paid him and hung up in my face. He started calling me a liar and being very rude. I would not buy a car from them. They will lie to you and scam you on work they claim they do on your car. My vehicle no longer works after just 6 months of having it. Please do not trust or buy from Them.

The day you came in the office you stormed off with the wrong paper work while I was trying to tell you that the folder that you took off the desk was not the correct paper work and the envelop I was trying to hand you were your copies of the correct paper work that you and I signed but I was ignored [redacted] received the original inked signed contracts that both of us signed and I can provide you with those copies and show you the originals which [redacted] sent back via [redacted]

I gave the customer two options one in which was to just leave the deposit which would be refundable since she wasn't taking the vehicle or two sign the contracts and proceed with the loan and she would take delivery of the vehicle once it was ready. She wanted to take the vehicle that night but it...

needed two front tires and being that she had her daughter we didnt want to expose any danger for them, so then she wanted proceeded with the loan signed the contracts in which she has copies as well as I have the originals that [redacted] received upon proceeding with the loan, as stated on the Az General Attorney's website its up to the dealers discrepancy to return a deposit once a contract has been signed. We are able to provide you with the originals or copies. If any further questions please feel free to contact us or [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that the response was absolutely fraudulent. I was told by the manager that there was NO extended warranty that they offered however in the response they mentioned that an extended warranty was offered. when I was in the office I was argued down that one was NOT avail for me to purchase. The car was not fully inspected as it was promised. I will seek Legal counsel with this issue so I advise that this claim stay UNRESOLVED.

The vehicle was sold as is with a 15 day 500 mile power-train warranty, prior to signing the contracts he was offered an extended warranty along with the purchase and the customer refused to purchase the warranty, The customer came in after the 15 days and the 500 miles was up and we offered to help...

him by not charging him any labor as long as he would bring the parts we needed and he refused.