Care Spot Health Express

I went to this office to get a medical Dot card. Very unprofessional and uncaring. Took my money and didnt provide the service. Took my money and gave me the run around. Unprofessional and uncaring. Desired SettlementReturn my 100.00 cash money I paid them.Business Response /* (1000, 9, 20**/04/22) */On 3/25/** we were notified of this customer's dissatisfaction with our service during a visit on 3/14/**. At the time of the visit on 3/14, the customer was given specific details as to why he would not be able to receive a DOT certification card at this time. The Federal Motor Carrier Safety Administration implemented new federal guidelines that may be different than what drivers were used to with previous DOT physicals. Customer was instructed to obtain certain medical clearances from other specialty providers. Final certification status can be determined and a DOT card issued when the patient returns to our facility with required documentation from the referral provider. After receiving such documentation and clinical review, the customer was notified on 3/27/** that he could come back to our center to obtain his new certification for DOT. During my conversation with this customer on 3/27/**, he seemed to be satisfied with our decision and service.