CareCo Shoreline, Inc.

June 11,
*** *** Manager, Marketplace Operations Revdex.com, Inc** *** ***
*** ** *** FAX: 860-740- Re: Complaint ID *** Dear Ms***: In response to the above referenced complaint,
CareCo Shoreline, Inchas decided, in good faith, to refund half of the deposit that is in dispute. A check in the amount of $will be immediately cut and sent directly to the complainant and we will consider this matter closed Respectfully, *** ** *** Executive Administrative Assistant

June 11, 2015      
[redacted] Manager, Marketplace Operations Revdex.com, Inc. [redacted]   FAX:  860-740-4515   Re: ...

Complaint ID [redacted]   Dear Ms. [redacted]:   In response to the above referenced complaint, CareCo Shoreline, Inc. has decided, in good faith, to refund half of the deposit that is in dispute.    A check in the amount of $200 will be immediately cut and sent directly to the complainant and we will consider this matter closed.   Respectfully,       [redacted] Executive Administrative Assistant

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Review: careco has refused a refund of my$400 security deposit citing fact that I did not give 1 week notice as per contract. However, I terminated their services precipitously based upon their aides not showing up on fri april 17 as scheduled and then coming on Monday april 20 when they were not scheduled. (Actual agreement with [redacted] was a Tues, Thurs and Fri schedule which was a stepdown from original 5 day a week contract} My 90 year old father needs care when scheduled. My whole experience with the company was that each time I called another person handled the matter. I was repeatedly told supervisor was unavailable. Also, the primary aide we intially agreed upon was typically not the one provided. Rather, my father received the services of a first time novice.Although I understood that he was the sub he became the regular.

Business

Response:

June 11, 2015

[redacted] Manager, Marketplace Operations Revdex.com, Inc. [redacted] FAX: 860-740-4515 Re: Complaint ID [redacted] Dear Ms. [redacted]: In response to the above referenced complaint, CareCo Shoreline, Inc. has decided, in good faith, to refund half of the deposit that is in dispute. A check in the amount of $200 will be immediately cut and sent directly to the complainant and we will consider this matter closed. Respectfully, [redacted] Executive Administrative Assistant

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Sincerely,