To Whom It May Concern,M & K Renovations was never sent any pictures of the damage nor are wiling to accept pictures after the fact when we were not present to witness any inspection. The damage was on-going for many years as told to M & K by the customer. The damage as shown by the attached pictures are from many years of decay. M & K did seal the area in question that was shown to M & K by the customer. M & K is not even sure if the pictures shown are related to the damage that was the current issue because M & K was never present for any additional inspection carried out by another contractor. M & K does not doubt that there was a leak but it was very possible and highly likely that it was totally unrelated to the work done by M & K. I would request again that the Revdex.com clear our name of any and all wrong doing. Sincerely,M & K Renovations,LLC
M & K Renovations was given 2 emails requesting a refund of money with no proof of a written narrative or pictures of the problem with repairs that were supposedly done incorrectly. The roof was leaking in various areas on the rear slope for many years. The same areas were repaired by other...
companies prior to M & K Renovations trying to repair those same general areas. M & K Renovations told the customer that there were no GAURANTEES that the leaks would be solved. M & K Renovations went back to the home and told the customer that M & K would be willing to come back and make any necessary attempts to remedy the situation. The customer never responded other than 2 emails requesting a refund. M & K Renovations did the work as agreed upon with the customer in a proper and workmanlike manner and does feel a refund is not warranted and that it is unjust. We would ask that the Revdex.com to strike the complaint from our record because we have a clean and pristine history.Respectfully,M & K Renovations, LLC
To Whom It May Concern,M & K Renovations was never sent any pictures of the damage nor are wiling to accept pictures after the fact when we were not present to witness any inspection. The damage was on-going for many years as told to M & K by the customer. The damage as shown by the attached pictures are from many years of decay. M & K did seal the area in question that was shown to M & K by the customer. M & K is not even sure if the pictures shown are related to the damage that was the current issue because M & K was never present for any additional inspection carried out by another contractor. M & K does not doubt that there was a leak but it was very possible and highly likely that it was totally unrelated to the work done by M & K. I would request again that the Revdex.com clear our name of any and all wrong doing. Sincerely,M & K Renovations,LLC
M & K Renovations was given 2 emails requesting a refund of money with no proof of a written narrative or pictures of the problem with repairs that were supposedly done incorrectly. The roof was leaking in various areas on the rear slope for many years. The same areas were repaired by other...
companies prior to M & K Renovations trying to repair those same general areas. M & K Renovations told the customer that there were no GAURANTEES that the leaks would be solved. M & K Renovations went back to the home and told the customer that M & K would be willing to come back and make any necessary attempts to remedy the situation. The customer never responded other than 2 emails requesting a refund. M & K Renovations did the work as agreed upon with the customer in a proper and workmanlike manner and does feel a refund is not warranted and that it is unjust. We would ask that the Revdex.com to strike the complaint from our record because we have a clean and pristine history.Respectfully,M & K Renovations, LLC