CareerFair.Com

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below They have continually told me that they are not responsible for anything that has occurred with their business in regards to this issueI still find that their lack of knowledge of how their business works to be unacceptable, and am extremely dissatisfied with this outcome Regards, [redacted]

On occasion, a Security Deposit refund check will get lost
in the mail and is not received by the recipient or returned to Copper BeechUnfortunately,
when the check is not returned to Copper Beech, we must wait thirty days after the initial mail-out to
ensure the check is not cashed to reissue
the check at no chargeThe reissue request
for this tenant’s deposit check has been submitted and a new check has been
issued to the tenant and mailed to the address provided to us We apologize for the delay in returning this check and are working to expedite the process for the return as quickly as possible

Good afternoon, This is in response to Complaint ID: [redacted]. While we do understand the issue the tenant has been having, the initial issue occurred because the tenant wrote a check to our office without sufficient funds in their bank account to cover the payment. We were not aware...

there would be any issue with the check until the tenant came to us and stated that they had received a notification from the bank that the check had come back for insufficient funds. In order to prevent the account from becoming delinquent, we suggested that the tenant write another check to cover the rent payment. The only fee the tenant has been charged is the standard non-sufficient funds fee of $35.00, charged to any tenant who writes a check that is returned. At this time we will be unable to reimburse the tenant for the returned check fee on her account.Thank you for your time, [redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
They have continually told me that they are not responsible for anything that has occurred with their business in regards to this issue. I still find that their lack of knowledge of how their business works to be unacceptable, and am extremely dissatisfied with this outcome.
Regards,
[redacted]