On every desk in the office our cancellation and other fees are clearly visibleOn every invoice the cancellation fees are also clearly visible It is like any other businessWe only send out invoices once a deposit is made or final payment Since this is the 3rd trip you are booking with our company you must have read one of the or invoices we have mailed to you with the fees clearly stated on them Again this is not hidden or shouldn't be a surprise to you.No one usually says they are cancelling when they are booking a trip, because why would you even bother to book it unless you planned on traveling? When you booked your trip this time you never asked or mentioned that you might not be able to go or need to cancel If you would have asked us, even though you are a repeat client, we would have explained the cancellation policy I understand that you are cancelling your trip for a non emergency and personal matter It is really your choice to cancel and not transfer the deposit to another date or destination which are the choices we have given you We prefer to move the deposit so there are no fees It is really your choice to cancel.Again, we are a business and this is not a hobby
On every desk in the office our cancellation and other fees are clearly visibleOn every invoice the cancellation fees are also clearly visible It is like any other businessWe only send out invoices once a deposit is made or final payment Since this is the 3rd trip you are booking with our company you must have read one of the or invoices we have mailed to you with the fees clearly stated on them Again this is not hidden or shouldn't be a surprise to you.No one usually says they are cancelling when they are booking a trip, because why would you even bother to book it unless you planned on traveling? When you booked your trip this time you never asked or mentioned that you might not be able to go or need to cancel If you would have asked us, even though you are a repeat client, we would have explained the cancellation policy I understand that you are cancelling your trip for a non emergency and personal matter It is really your choice to cancel and not transfer the deposit to another date or destination which are the choices we have given you We prefer to move the deposit so there are no fees It is really your choice to cancel.Again, we are a business and this is not a hobby