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Carey Overhead Doors

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Carey Overhead Doors Reviews (1)

I wish that I could give this place negative stars, but unfortunately Yelp does not have that option.

Our garage door broke, and our landlord set us up with this company, which is apparently on contract with the home warranty company. My boyfriend set up the time but must have forgotten to tell me the time window, so I missed the appointment by maybe an hour.

Steve Carey claims to have come to our apartment and rung the doorbell, which I doubt considering that I am a light sleeper and this is a two bedroom apartment, so not exactly a home where the size of it could cause the sound of the doorbell to get lost in it.

I called him and spoke to him, he told me that he would look at his appointment calendar to see when he could come back, did not mention anything about any fees for missed appointments. Then later texts us saying that there is a $50 fee for missed appointments.

BUYER BEWARE: This apparent regular policy of theirs for missed appointments is not stated anywhere on the website, nor were we informed of it beforehand.

I called Steve to try and speak to him about this and he was COMPLETELY unprofessional and hostile to me. He refused to even speak to me about it and then just hung up on me. What kind of company treats their customers this way? I have never had any company EVER just hang up on me in the middle of the conversation.

I understand that I have to take responsibility for my share of the blame for the missed appointment, but this company's way of dealing with issues and dealing with their customers is horribly unprofessional.

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Description: Garage Doors & Openers

Address: 2405 Mountain View Dr, Escondido, California, United States, 92027

Phone:

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Web:

www.hdsenvironmentalservices.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Carey Overhead Doors, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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