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Carey's Auto Services Reviews (11)

Dear Ms [redacted] , "Arial","sans-serif";"> We have reviewed your Revdex.com complaint and have addressed it with the appropriate partiesWe do have criteria in place for our applicant screening processIt’s my understanding that you have a copy of this now but if you would like me to mail or email one to you, I would be happy to do so We use [redacted] n/Credit Retriever for credit, criminal, and eviction screeningThis company uses a screening model versus what used to be the “traditional” FICO credit score onlyAccording to this screening model, your application was declinedThe following is the phone number where you can contact [redacted] n to dispute your credit history [redacted] Consumer Solutions P.OBox [redacted] ( [redacted] I have confirmed with our Accounting Department that the full amount of $has been credited back to your card We apologize for any confusion or misunderstanding Sincerely, [redacted] Assistant Vice President Inland Residential Real Estate Services, LLC

Initial Business Response / [redacted] (1000, 5, 2014/09/11) */ Contact Name and Title: [redacted] COO Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @inlandgroup.com Since the date of this complaint, our property manager has informed me that in incident report was logged and the issue was referred to the insurance companyThe claims adjuster, [redacted] has contacted the claimant and details of the settlement are being handled between the two of themThe pothole that caused the damage to her vehicle has since been repaired

Initial Business Response / [redacted] (1000, 5, 2015/07/30) **As of today, 8/27, more than days after move out, no information or remainder of deposit has been sent to me from Steeplechase at Parkview ApartmentsI know that the billing for carpet couldn't have come to an even number equaling my damage deposit amountI have submitted a formal written request to Steeplechase at Parkview for information regarding my deposit (detailed rundown of charges, remainder of deposit, carpet company order form, etc.) and will be looking for this information in the coming days.**Final Business Response / [redacted] (4000, 14, 2015/09/02) */*September 2, 2015***Re: Revdex.com Case # [redacted] To Whom It [redacted] Concern:**On August 21, a notice was mailed to Mr[redacted] as shown in the attached fileAlso enclosed with that notice was a move out inspection form which detailed the charges on his rental accountAll of the documentation is attached to the file as requested**We hope that this will help to clarify any confusionHowever, if there are any further questions, feel free to reach out to me on my direct line: XXX-XXX-XXXX.**Sincerely, [redacted] Regional Manager*

Initial Business Response / [redacted] (1000, 7, 2014/04/22) */ Upon my investigation of Ms [redacted] complaint regarding a heater in her rented space that broke down several times during the past year, she is absolutely correct in her assessment that the heater was old and should have been replacedIn fact, on one of the invoices, the comment from the repairman said, "Unit is very old and should be replaced." This was one of the bills that Ms [redacted] was asked to pay because repairs to a tenant's heater is the responsibility of the tenantHowever, more heater breakdowns occurred, and more repair bills ensuedThe conclusion is that Ms [redacted] heater will be replaced with a new one and all past repair bills are the landlord's responsibilityMs [redacted] does not have to pay for any past heater repairsHowever, Ms [redacted] is obligated per her lease to purchase a maintenance contract and renew the contract annually to make sure the new heater will be serviced regularlyI understand that Ms [redacted] and Ms [redacted] Regional Property Manager of Inland Commercial Property Management, Incare meeting the week of April 28, to make arrangements for the installation of the new heater and discuss the assessment of additional electric maintenance provided by the landlord so that Ms [redacted] nail business can proceed without incidentInland Commericial Property Management apologizes to Ms [redacted] for taking so long to correct her unfortunate situation Initial Consumer Rebuttal / [redacted] (2000, 9, 2014/04/29) */ (The consumer indicated he/she ACCEPTED the response from the business.)

This is the parent company of Retail Properties of America who hires parking lot attendants I work on a University campus and often walk to a Publix grocery store whose parking lot is "manned" by an employee of Retail Properties of America I have had a negative encounter three times with one parking lot attendant He told me he would tow my car When I told him that I walked there he called me a liar and said he saw me get out of my car I asked him to point out the car and he berated and followed me to the edge of the parking lot and to the extent that I felt threatened enough to call the University Police I decided not to file a harassment charge against him because I felt his employer would deal with him
It took a little over a day to receive a call back from his supervisor, Laura Vice, she was condescending and combative I see now how these people are "trained" It's unclear to me why any store would hire this company to watch their parking lots because, personally, I will not go to this Publix store again I am also the person who orders a lot of deli trays for our workplace and, even though it's not the fault of Publix, I will not visit this location again

Initial Business Response /* (1000, 7, 2014/04/22) */
Upon my investigation of Ms*** complaint regarding a heater in her rented space that broke down several times during the past year, she is absolutely correct in her assessment that the heater was old and should have been replacedIn
fact, on one of the invoices, the comment from the repairman said, "Unit is very old and should be replaced." This was one of the bills that Ms** was asked to pay because repairs to a tenant's heater is the responsibility of the tenantHowever, more heater breakdowns occurred, and more repair bills ensuedThe conclusion is that Ms*** heater will be replaced with a new one and all past repair bills are the landlord's responsibilityMs** does not have to pay for any past heater repairsHowever, Ms** is obligated per her lease to purchase a maintenance contract and renew the contract annually to make sure the new heater will be serviced regularlyI understand that Ms** and Ms*** *** *** Regional Property Manager of Inland Commercial Property Management, Incare meeting the week of April 28, to make arrangements for the installation of the new heater and discuss the assessment of additional electric maintenance provided by the landlord so that Ms*** nail business can proceed without incidentInland Commericial Property Management apologizes to Ms** for taking so long to correct her unfortunate situation
Initial Consumer Rebuttal /* (2000, 9, 2014/04/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Dear Ms***,
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We have reviewed your Revdex.com complaint and have addressed it with the appropriate partiesWe do have criteria in place for our applicant screening processIt’s my understanding that you have a copy of this now but if you would like me to mail or email one to you, I would be happy to do so
We use ***n/Credit Retriever for credit, criminal, and eviction screeningThis company uses a screening model versus what used to be the “traditional” FICO credit score onlyAccording to this screening model, your application was declinedThe following is the phone number where you can contact ***n to dispute your credit history***
Consumer Solutions
P.OBox 2000*** *** ***
(*** ***
I have confirmed with our Accounting Department that the full amount of $has been credited back to your card
We apologize for any confusion or misunderstanding
Sincerely,
*** ***
Assistant Vice President
Inland Residential Real Estate Services, LLC

Initial Business Response /* (1000, 5, 2015/07/30) */*July 29, 2015**To Whom It May Concern:**Re: Case # ***We have looked into the above referenced complaint from Mr.*** and have found that proper procedure was followed by Inland
Residential for Mr*** move out inspection from Steeplechase Apartments.**The Community Manager and Service Manager inspected the apartment home after the resident moved outUpon inspection, there was a strong pet odor in the apartment home emanating from the carpetThe Community Manager reached out to me to request approval for replacement.**Due to the strong odor, the carpeting will need to be replacedThe total cost for the carpet replacement is $In addition to the carpet replacement, we have also sealed the floors ($150.00) as a precaution that the odors do not arise againMr.*** will be charged a pro-rated carpet charge of $due to the pet damage caused by his cats.**In a final spirit of cooperation, we will not charge Mr.*** for sealing the floors ($150.00)Mr*** final utilities will post and he will be charged the pro-rated carpet replacement charge of $**Sincerely,***Regional Manager*Inland Residential Real Estate Services LLC *** XXXXX www.inlandgroup.com*Office Phone: ***Email: ***Initial Consumer Rebuttal /* (3000, 12, 2015/08/28) */*As of today, 8/27, more than days after move out, no information or remainder of deposit has been sent to me from Steeplechase at Parkview ApartmentsI know that the billing for carpet couldn't have come to an even number equaling my damage deposit amountI have submitted a formal written request to Steeplechase at Parkview for information regarding my deposit (detailed rundown of charges, remainder of deposit, carpet company order form, etc.) and will be looking for this information in the coming days.**Final Business Response /* (4000, 14, 2015/09/02) */*September 2, 2015***Re: Revdex.com Case # ***To Whom It *** Concern:**On August 21, a notice was mailed to Mr.*** as shown in the attached fileAlso enclosed with that notice was a move out inspection form which detailed the charges on his rental accountAll of the documentation is attached to the file as requested**We hope that this will help to clarify any confusionHowever, if there are any further questions, feel free to reach out to me on my direct line: XXX-XXX-XXXX.**Sincerely,***Regional Manager*

Initial Business Response /* (1000, 5, 2014/09/11) */
Contact Name and Title: *** *** COO
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@inlandgroup.com
Since the date of this complaint, our property manager has informed me that in incident report was logged and the issue was
referred to the insurance companyThe claims adjuster, *** *** has contacted the claimant and details of the settlement are being handled between the two of themThe pothole that caused the damage to her vehicle has since been repaired

This response was also filed with Indianapolis Revdex.com
December 9,
*** ***
*** *** Avenue
Indianapolis, Indiana
Dear Ms***,
We sincerely apologize for any inconvenience
that was caused with your application for *** Apartments at the CrossingWe understand how frustrating situations like these can beOur goal is to always provide our customers with the best service possible and hope that the following actions will resolve this issue
Your account has been researched and we have found that the $in question was in fact credited to our accountBecause of this, we will be mailing a check for this amount back to youThe file that was submitted to the collection agency was recalled and will not be reported to any of the credit bureaus
If you have any other questions or concerns, please contact me on my direct line at ***
Sincerely,
*** ***
Assistant Vice President
Inland Residential Real Estate Services, LLC

Initial Business Response /* (1000, 5, 2014/09/11) */
Contact Name and Title: *** *** COO
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@inlandgroup.com
Since the date of this complaint, our property manager has informed me that in incident report was logged and the issue
was referred to the insurance companyThe claims adjuster, *** *** has contacted the claimant and details of the settlement are being handled between the two of themThe pothole that caused the damage to her vehicle has since been repaired

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