Cargo Experts writes their contracts in such a way that surprise fees come up, and one has to pay substantially more than the "door to door" service they advertise. Specifically, the contract lists things which are covered, and things which are not, but makes no mention at all of receiving port fees, which can be quite a bit. They told me that they can't include those fees because they have no idea what they will be. But they didn't mention that in the contract at all. In fact, I have one email from the owner that said now that I've paid, all I have to do is wait for the shipment to come to my door. Not true.
My goods were held by the receiving port company for over a month because Cargo Experts failed to pay their portion of the services.
I would not recommend this company.
Cargo Experts writes their contracts in such a way that surprise fees come up, and one has to pay substantially more than the "door to door" service they advertise. Specifically, the contract lists things which are covered, and things which are not, but makes no mention at all of receiving port fees, which can be quite a bit. They told me that they can't include those fees because they have no idea what they will be. But they didn't mention that in the contract at all. In fact, I have one email from the owner that said now that I've paid, all I have to do is wait for the shipment to come to my door. Not true.
My goods were held by the receiving port company for over a month because Cargo Experts failed to pay their portion of the services.
I would not recommend this company.