Caribbean Heat

Any information provided by the auction or the AutoCheck report is presented to our customers early in the sales processAttached is the Wisconsin Buyer’s Guide window label that was on the vehicle at the time of purchase which discloses that the vehicle was bought at auction with previous damage repairedAlso attached is an AutoCheck report that discloses that the auction announced this vehicle as having unibody damage on June 30, This document was also signed by the customer at the time of purchaseWe would invite the customer to contact our management team directly with any questions regarding their purchase at [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I went through my records that I have from the time of the sale of my vehicle, and I do not have either one of those two documents that were attached. I have everything in one manilla folder from when I bought the vehicle and none of those papers are in here. If I would have been given them as the dealership says that I was, then I would of have them with all of my other transaction sales paperwork. The buyers guide only says that the vehicle was bought at previous auction and repaired. It did not state specifically that there was unified body damage that was repaired.
Regards,
Patrick [redacted]

Any information provided by the auction or the AutoCheck report is presented to our customers early in the sales process. Attached is the Wisconsin Buyer’s Guide window label that was on the vehicle at the time of purchase which discloses that the vehicle was bought at auction with previous damage...

repaired. Also attached is an AutoCheck report that discloses that the auction announced this vehicle as having unibody damage on June 30, 2012. This document was also signed by the customer at the time of purchase. We would invite the customer to contact our management team directly with any questions regarding their purchase at [redacted].

All documentation was shown to customer at the time of purchase. The AutoCheck report was signed by the customer disclosing condition of vehicle and the Buyer’s Guide is checked off disclosing that there was repaired damage to the vehicle.  Please let us know if there are any other questions that can be addressed on this purchase.