Caridad Restaurant

THE WAIT TIME FOR THIS RESTAURANT IS RIDICULOUS.
Wether I call for delivery or call in advance to pick up my order the wait is NEVER less than 1 hour and a half and I work 2 blocks away from this business.
They emailed me a 10% off coupon as I do order from this place constantly but the coupon for the equivalent of $5 can be redeemed when ordering online according to the manager, while attempting to order breakfast for my son and I on this morning - via online, there is a message that states "We aren't taking online orders right now". I called the restaurant to see if I could be accomidated as it is not my error that their website is down and I was told by the manager that she doesnt know what to tell me and that the boy who handles that isnt there.
Very UNACCEPTABLE