Products ordered from Thor [Sealmaster] distributor in June No invoice sent No communication Products were promised to ship to meet a one week deadline No shipment arrived No communication from anyone at distributor or Sealmaster but credit card was charged After multiple calls made to distributor, he blamed "manufacturer." More finger pointing Over a month later, we learned shipment was sent to wrong address Still, no communication on order status was made No apology Nothing Charge card then forget consumer We missed out on finishing our project for a special event Advice: Get a reliable distributor and get everything in writing from this firm before your card is charged Distributors operate differently Get the cell numbers and emails of your Thor/Sealmaster contacts and stay on them, or, call a competitor
Products ordered from Thor [Sealmaster] distributor in June No invoice sent No communication Products were promised to ship to meet a one week deadline
No shipment arrived No communication from anyone at distributor or Sealmaster but credit card was charged
After multiple calls made to distributor, he blamed "manufacturer." More finger pointing Over a month later, we learned shipment was sent to wrong address Still, no communication on order status was made No apology Nothing Charge card then forget consumer We missed out on finishing our project for a special event
Advice: Get a reliable distributor and get everything in writing from this firm before your card is charged Distributors operate differently Get the cell numbers and emails of your Thor/Sealmaster contacts and stay on them, or, call a competitor
Products ordered from Thor [Sealmaster] distributor in June No invoice sent No communication Products were promised to ship to meet a one week deadline No shipment arrived No communication from anyone at distributor or Sealmaster but credit card was charged After multiple calls made to distributor, he blamed "manufacturer." More finger pointing Over a month later, we learned shipment was sent to wrong address Still, no communication on order status was made No apology Nothing Charge card then forget consumer We missed out on finishing our project for a special event Advice: Get a reliable distributor and get everything in writing from this firm before your card is charged Distributors operate differently Get the cell numbers and emails of your Thor/Sealmaster contacts and stay on them, or, call a competitor
Products ordered from Thor [Sealmaster] distributor in June No invoice sent No communication Products were promised to ship to meet a one week deadline
No shipment arrived No communication from anyone at distributor or Sealmaster but credit card was charged
After multiple calls made to distributor, he blamed "manufacturer." More finger pointing Over a month later, we learned shipment was sent to wrong address Still, no communication on order status was made No apology Nothing Charge card then forget consumer We missed out on finishing our project for a special event
Advice: Get a reliable distributor and get everything in writing from this firm before your card is charged Distributors operate differently Get the cell numbers and emails of your Thor/Sealmaster contacts and stay on them, or, call a competitor